Speke Neighbourhood Health Centre

Moved from Knowsley to Liverpool and joined Dr Thakurs surgery. Had nothing but positive experiences since joining this surgery 4 years ago. All the drs and nurses have been nothing but brilliant and any issues or problems they have gotten to the bottom of it. No problems getting blood test/ hospital referrals. Honestly so glad I joined this surgery. Very rarely have to wait longer than a few days for an apt, maybe I've been lucky but in my old surgery you were lucky to get an apt within 2 weeks.
Also the reception staff are brill too, especially Lorraine, she always goes out of her way to help.

I attended Speke Neighbourhood Health Centre this morning to receive my covid booster vaccination. The staff were very pleasant and efficient , and the queue was less than five minutes. The only small issue I need to raise is that this location is not mentioned in the NHS list of walk-in clinics. I only suspected the site might be active because vaccinations were available there last year. The staff are currently on hand every Wednesday and Friday ( as of today 3rd November 2023 ). So NHS , your list of walk-in covid booster locations needs to be updated.

Pretty dreadful place honestly. Some (not all) of the staff are incredibly rude, especially one particular doctor who simply shouldn't be allowed to work with people. Especially vulnerable people! Incredibly dismissive, patronising and insulting. I'm not the only person to mention this doctor in reviews.

On the other hand, Dr Bicha is nice and helpful. Try and stick to appointments with him if you can.

This surgery is a disgrace! Last year I had issues with Dr Singh after my experience with her and doing some research and seeing how negligent she actually is I refused to see her anymore. I have since seen Dr Gallard who was no better! I have had issues now for two years and still no answers I can barely walk and have lost my job as a result. I went to Dr Gallard more hopeful and she was rude and abrupt from the moment I stepped in her room. She asked my symptoms and I started telling her she interrupted me shouting at me "stop stop! I can't do all this at once what do you think I am?" I honestly didn't don't know how to respond I asked her what she wanted me to do she said slow down so I did, again interrupted with "right you've got that much going on I don't know where to start what do you want me to do" I felt happy at hearing this as I have been researching my symptoms and have a few ideas of what I may have (some form of autoimmune connective tissue disorder). She then said "well non of them are curable so why do you want to know?" What Dr says that to a patient??? She then spoke down to me and told me she would not refer me for further tests and to just get on with pain management or go private! This is the second Dr at this practice who has been a disgrace to their profession! I feel totally gas lit and now depressed! If you need a Dr don't see Dr Singh or Dr Gallard they are both useless!!!

Very quiet and clean. Had blood tests done. Very efficient and kind staff

Worst doctor I have ever seen in my 30 years of age! Dr Stephanie Gallard should not be allowed to work with people. I went there with several issues that impact my daily life. She never tried to make conversation. She was dismissive. Always pointing the finger at me for not seeking the exact professional. I left my severe depression for last and I never even got to that point as she started shouting ''10 MINUTES, YOU GET 10 MINUTES''. So even though my therapist yesterday said I should speak to my gp for medication I ended up leaving my GP wanting to kill myself. Cheers Dr Gallard, this will not stay at a review alone x

Was previously a great drs, have been here since childhood and had dr Choudary as my Gp with no issues. However since dr Singh has taken over it is disgraceful and a total waste of time! She doesn’t listen to anything you say and dismisses any concerns. So bad I’d now much rather go to the local walk in centre and see a nurse than be insulted by her! Both myself and my mum have been seriously neglected by this Dr and are all now suffering as a result! Both my mum and I have been going to Dr Singh for years and been dismissed… if I do have what the hospital suspects (a brain tumour) and god forbid my mum has cancer I will be seeking legal action again Dr Singh and this practice!