Local Guides World
Retail jewelry chain featuring engagement rings, timepieces & designer collections.
2410 Laporte Ave Ste. 160, Valparaiso, IN 46383

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Reviews — 8

Nicole Gonzalez
at 2024 Jul 24
Nicole Gonzalez
at 2024 Jul 24
Worst customer service ever I had a defective ring after 2 months and they offered me nothing but an exchange. Couldn’t even get a new warranty for the new ring without paying. The ring kept losing diamonds and was in the shop 3 times in 2 months that’s more than it was on my finger. I will never shop at this establishment ever again. They are great until you have an issue that is their fault. Below are 2 different times I lost diamonds.
Olivia Dougherty
at 2024 Jul 06
Olivia Dougherty
at 2024 Jul 06
Kristin was super helpful and patient while we shopped for the perfect wedding set for both of us. She laughed with us and celebrated when we landed on the most beautiful and unique pairing for us!
Aric Homberg
at 2024 Jul 06
Aric Homberg
at 2024 Jul 06
Kristin was very helpful, patient and knowledgeable!
She made my fiancé feel special and encouraged her to try on allllll the rings as many times as it took to find the perfect set!
Desiree Buchanan
at 2024 Jun 17
Desiree Buchanan
at 2024 Jun 17
Addie and the ladies at Kay Jewelers are amazing. Addie was so patient with me while customizing the perfect piece for my husband for Father’s Day! I really appreciate you ladies again for making his day special!💕🥰
Chance Lawson
at 2024 May 09
Chance Lawson
at 2024 May 09
Carri was so helpful with helping me find my wifes wedding band! After finding the right ring i left and came back a couple weeks later to actually purchase. She remembered the exact ring we got and myself! She was so much help!
Sydney Balas
at 2024 May 07
Sydney Balas
at 2024 May 07
I recently visited this Valparaiso store and got to work personally with Kristin. She provided us with a great experience when we were purchasing the jewelry for our upcoming wedding. Her charisma and knowledge of the jewelry she was working with was unmatchable! She made sure we were getting the best offer possible as well as our experience. I would highly recommend coming here for your future needs and wants!
Brianna Jacobs
at 2024 Apr 19
Brianna Jacobs
at 2024 Apr 19
My husband and I love Kay’s! He came here for my engagement ring and for our wedding bands. Their selection is beautiful. The staff is very friendly, accommodating, and helpful. We love coming back for my 6 month ring check and clean.

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