Office Depot

Kayla was awesome in the printing area. Did my spiral bounding on 2 books in under 10 mins. Allowed me to test out a TUL pen. Therefore buying a pack of them.

It's not that the staff, the store, or the products are necessarily bad. It's more that the store really looks like it's about to close. It's looked this way for a number of years. However, it seems to be becoming more barren with less product and more empty shelves.

Obviously with online and electronic commerce options like Amazon, it's expected that brick and mortar stores would see a decline. But I just don't see how a store stays open with empty shelves, limited selection, miscellaneous fees for copy and print services, three employees for the entire store, and one strange looking red-headed middle-aged lad that always seems to be lurking around a corner, watching employees and customers. Those are my only complaints.

However, it's an okay place to go if all you really need is instant satisfaction with an inkjet cartridge, ma be a toner cartridge and if you just don't have a printer and need a few pages printed. But by the time you get done with one print job, you might as well have bought an inkjet cartridge to begin with.

Also I understand office Depot bought office Max along with its name and its debt, which was rather surprising given the fact that both were struggling and Staples had been in talks years ago to merge with office Depot and absorb office Depot like office Depot absorbed OfficeMax which ultimately fell through. But to have both stores literally a mile and a half away from each other just seems silly. The OfficeMax location sees a lot more traffic.

This is all just my opinion. The facts are the facts though.

Steven was great! Very friendly and knowledgeable about the stores’ inventory.

Came to print off one item employee was acting like he was aggravated with me for asking for help. if this is how you guys conduct business. Expect to lose customers for bad customer service. if you don't like your job don't come to work. It's that simple . Be kind to others.

I was greeted immediately upon entering the store. Several people came over as I was shopping around the store. The associate said hello and asked if they could help me find items. Everyone was courteous and professional. It was a nice shopping experience.

Never seen a Office Depot not print a prepaid label. Wanted to charge 2.45 to print it. Male there was rude and little help. Female worker sitting on the floor worried about not getting up to help anyone. Once the label was printed out she still sat on the floor and thought it was funny what I just went through. The male told me to have a blessed day as we left. Was definitely meant to be rude in his remark. Definitely a racket for making all the money that can while ignoring customers. Once I provided the label from going to the self service he still tried to charge me 2.45 cents and didn’t even use the label I printed. There was another customer behind standing in line as the girl was sitting in the. Floor giggling.

Great service! I bought several items there, including two furnitures, and Steven helped me selecting them, and even walked me through the cashier and out to my car. He loaded the merchandise onto my car and made sure they were safely tightened. I definitely will come again for all my office needs.