Sheraton Centre Toronto Hotel

Brought a group to Toronto to see a Blue Jays game. The hotel is about a 20 minute walk to the stadium. I had a regular room, not one of the Status ones. It was well appointed, had all the amenities one would expect plus a few more nice ones. Staff were friendly and helpful. I would definitely come back here.

Honestly i would 100% recommend!

Staff was amazing , super nice , always smiling and beeing helpful anytime needed.

Great bar in there , bartenders were super nice , prices there were also very reasonable considering we were in Downtown Toronto.

Got a room last minute with two queen beds at the 32 floor with a crazy view for under 230$!

Room was top clean , still like i said highly recommend 👌

Beautiful hotel in downtown Toronto. The room was spacious, towels 2/5, ac 5/5, view 4/5, breakfast 2/5, lobby 5/5.
We arrived before the 4pm check-in time and they were gracious enough to give us the key to the room.
There must be a public clock somewhere close by that chimes every hour on the hour and kept waking us up all night.

Super pleased with the room. Clean, plenty of space with a desk and a fridge. Nice size bathroom, modern and well maintained. Had a great view. The bed was extremely comfortable. Great location, within walking distance to anything downtown. The food and drinks are a bit on the pricier side.

The only reason I stayed here in the past with my children was because of the rooftop pool. We loved it and thus the reason we paid more than other hotels around the area to visit it again. This time around though, we were very disappointed with the pool setup. If you want to sit anywhere around the pool that is outside, all of the chairs have "Reserved" signs on them with a QR code to scan and pay to reserve them. I was told that you get a few snacks and have to pay $85 to reserve 2 chairs. Apparently it is so outside people can pay to use the pool but not have to stay at the hotel. Makes no sense at all. When I pay $1,000 to stay for 2 nights, that price should at least include the ability to sit near the pool outside. What is the benefit to the person paying to stay at the hotel? Never have I ever stayed at a hotel and had to pay to sit near the pool before. I have two young children that I need to watch while swimming and they wanted to jump in the deep end, but I can't do that properly if I have to sit far away from the pool and behind flower pots. In the 3 days we were there, not once did I see anyone renting the chairs. They all sat empty while everyone had to sit back behind flower pots. Absolutely ridiculous. Definitely will not be returning when that was the only reason we paid way more to stay there than other hotel options.

The rooms are looking seriously dated and rough. Perfect if you love shades of beige and brown. The pool is great but they block off half the lounging chairs with ‘reserved’ signage so come early if you don’t want to sit on the ground. Location is great but I wouldn’t stay here again.

The room was a little dated and the bathroom was very hard to navigate. the hotel didn't have any laundry facilities so we had to pay $85 for a service. All that being said EVERYTHING else was top-notch. The service was impeccable ---You could find hep anywhere without waiting, the Concierge floor (43rd) level was one of the best I have been to and we have traveled all over the world. Full Breakfasts and dinner, coffees, drinks and the best staff we used it daily and LOVED it. I would recommend this hotel. Also the location was very central so we were able to walk almost everywhere. The photo of waterfall from Lobby.