Carolina Neurological Clinic

So bad customer service, my physician sent 3 times referrals, but they didn’t call me back to schedule appointment. But when I called 6 th time, they told that this doctor doesn’t do second opinion. So I spent 1 months to try schedule, but they even did call me to explain this information. Very very bad, I wish I do 0!

Dr. Bumgartner is an excellent Doctor. He took all the time I needed to discuss my neuropathy and explain the why and how and future for me. He did not rush me at all. He listened and gave me an educated response based on his wealth of experience. Wish other doctors were as good as him. I also had a great experience with all his staff who were friendly and helpful. This office is genuine! Sincerely great job. Thank you!!!

Office staff don’t order needed medications, don’t call insurances to work out PA’s. They submit stuff online and when informed insurance didn’t receive their electronic stuff. Nothing is done. Multiple Voicemails left for davida and in office phones for months and they won’t call back. This office takes your copay to formulate a plan, but then doesn’t bring you back to follow up. Concerns were reported to medical
Board for them to follow up on. Go elsewhere for neuro, you can only blame “short Staff” so far before it’s pure ignorance and patient abandonment.

Don’t waste your time or money. I was diagnosed with MS, a very scary life long incurable disease. Not a singe word of education was given on what MS is. He couldn’t answer a single question I had nor wanted to give the questions the time of day. Just slap some pills on it and you’ll be fine. Not the kind of doctor I want or trust. Also, not a word was mentioned about diet/exercise which is key for people with MS. It’s time for Dr. Bumgartner to retire.

I've been coming here for a short time but I've never had any issues with any of the staff ever. Dr. Bahadori has been great, attentive, and funny! A sense of humor really helps with my anxiety. Sometimes it's slightly difficult to get a hold of someone by phone, but everyone is short staffed and busy. It's not anyone in the offices fault that medicine in this country is run like a business. A little patience and compassion goes a long way.

I was referred to this office by another doctor regarding my chronic pain. I can hardly touch my own skin without experiencing sunburn like pain. I was hoping this office would be able to help, and now I feel as though I’m being ignored. Why? I’m not sure. It’s been two and a half weeks since I’ve had a test done, after which they said they’d call in a prescription for me. They have yet to do so and are IMPOSSIBLE to get a hold of. I’ve tried calling Bahadori’s medical assistant multiple times, and leaving messages for her AND with other receptionists. I’d assume my problems would be taken with an ounce of urgency, considering I’ve been dealing with chronic pain for years, and they’re only getting worse. I had a feeling this would happen, and I’m saddened and disappointed I was right. All I want is the pain to go away and I’m being IGNORED. Bahadori seemed to be a fine enough doctor on his own, but I’m heartbroken with the assistant and other medical staff.

I like Dr. Bahadori..but today was not the first time I was told I owe double copay because I didn't pay last visit. I was told last visit that I didn't owe. Sir you are good to go she said. I even tried to argue an said I normally pay every visit. She insisted you are good. Ok. Now I show up to my appointment this morning and explained I didn't have copay for today but when my disability hits I will gladly pay. Only to be hit with. Well you Owe For last time as well so if you don't have at least one copay today you can't be seen. Guess a New Doctor is in order being I was made to feel like a burden this morning. Note, I drive over an hour one way to see this doctor and to be treated unfairly is just ridiculous. Wish all of you well!