Bay Hill Eye Care

This is a great facility, its beautiful, professional, and the staff are friendly and helpful. Dr. Sean Coughlin has always been awesome and so kind. I've been a patient for many many years and would highly recommend.

I recently had a new patient visit at this office and have absolutely no complaints. I had to reschedule a few times and they were understanding each time. Once I finally made it to the appointment, the staff was friendly from beginning to end. The woman at the front desk was nice and helped get me checked in. The assistant that saw me for my appointment was also very friendly, she made me feel comfortable even though I was a little nervous for some reason. The doctor was very kind, and straightforward but not in a condescending way at all. When it came time to look at glasses, the man who helped me was very knowledgeable and friendly as well. He did not pressure me to buy anything or spend more, which I’ve experienced elsewhere. I’m happy to have found a new office and will be bringing my family with me. Thank you everyone!

Dr Coughlin is my favorite doc of all of my specialists. He’s fun, fast, poignant, honest, and helpful. His staff is always kind and honest; the office runs efficiently.

Bay Hill Eye Care is fantastic! Dr. Bui is patient, professional and thorough. I never feel rushed and she takes time to answer all my questions. I need progressive lenses but had been unable to adjust to them. The progressives I got through Bay Hill have been perfect and I had zero issues adjusting to them. Highly recommend!

My recent visit to Bay Hill Eyecare was 5 star service all around (from the scheduling to the exam to ordering of my glasses). The office staff was very pleasant and welcoming. They were very thorough in explaining each baseline procedure before seeing the doctor. Then I had the pleasure of meeting Dr. Wendy Bui. I have never had a practitioner (in any field) spend so much time listening to my concerns and asking the right questions. She spent at least 20 minutes doing the evaluation and eye exam. At no time did I feel rushed. I left feeling like she knew exactly what to prescribe to meet my needs. Then it was time to purchase lens. There was no pressure sales. As a matter of fact, they were happy to fit new lenses to my old pair of frames. I highly recommend Bay Hill Eyecare as your new eyecare specialists. You will be happy that you went.

People make the difference. At Bay Hill Eye Care that is what you experience. Top notch staff who make you feel comfortable and welcome. My eye exam was thorough and everything was explained to me from start to finish. They took the time to make sure I fully understood my results and that I was completely satisfied. I would not hesitate to recommend family and friends.

I have been a patient of this Clinic for 5 years. Today I called to let them know that I need contact lenses and they told me that my formula expired four months ago. Then they were NOT nice and gave me an appointment for two weeks, and I told them I couldn't see and they told me they could NOT do anything. I told them this is an emergency, I can't see and one of them told me. That's not an emergency. I called three times. Two women and a man were the receptionists who attended to me. I also asked that they please advance my appointment and they simply told me there is no space. They also failed to let me know if there was a possibility of a spot beforehand. They are not friendly. They do not notify you when your formula expires. They don't help you if you have a problem. I do not recommend this Clinic to anyone else. I can't recommend them anymore.