Local Guides World
Chain retailer offering new & used video games, plus consoles, controllers & related gear.
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Reviews — 8
Had to buy a controller yesterday as a substitute for them not having my warrantied controller in stock. (They wouldn’t do in store credit for the warranty or anything) TO BE CLEAR I’ve done this many times in many gamestops even without the warrantied controller in stock across the U.S. I call to ask if I can return the brand new controller i bought yesterday. They told me they will not even take it as a used controller before rudely hanging up the phone. 0/10 This is hands down the worst experience I’ve ever had inside a GameStop or taking to one of there employees on the phone. I’ll be sure to go to the bowling green GameStop from now on
Stopped into browse because Texas Roadhouse had 35-minute wait. Employee was very nice. Very helpful. Answered all of our questions we had very knowledgeable. Nice guy .
Definitely would recommend this gamestop over a lot of other game stops.
Definitely would recommend this gamestop over a lot of other game stops.
This place just sucks. Walked up and told dude I need a PlayStation 4 power cord. Even said I need the box of it needs one (like a xbox, ima Xbox guy but got my son a PlayStation) dude gave me just a cord and said “that’s what ya need” to me. I don’t live in town. Not a huge deal. But dam such an inconvenience.
We came in an hour before close to exchange a controller. Gabe was really helpful and enjoyable, we actually ended up buying another controller too that we didn’t plan on getting. We’re happy with the purchase and will come back to this location
Great place to go shop for free.... literally as long as you don't poke ur head in the back door and wake up the gentleman ginger Marcus, you can shop for atleast 20 minutes without having to pay, however if you do, you'll be told to get out of the store. Yall literally lost 2 sales last night, a ps5 sale from the gentleman who was there before me and my sale would've been over 500. Don't go here. You'll be treated like a criminal for attempting to purchase something.
I seriously just left here, and I’ve never been so furious.
When I got up to the cashier, he asked if I’d let a couple cut in front of me because they had been waiting for awhile. Because my transaction was going to be quick, I reluctantly agreed. Turns out, the couple was friends of his, and they were trying to flip like 50 games and a couple consoles.
I waited 30 minutes, and never got served. Then more guests entered the store, and the cashier lets them cut me. After the next guest gets ahead of me, I just grabbed the games I had come to trade from the counter and left.
Skip this store. I don’t know why they treated me like that.
When I got up to the cashier, he asked if I’d let a couple cut in front of me because they had been waiting for awhile. Because my transaction was going to be quick, I reluctantly agreed. Turns out, the couple was friends of his, and they were trying to flip like 50 games and a couple consoles.
I waited 30 minutes, and never got served. Then more guests entered the store, and the cashier lets them cut me. After the next guest gets ahead of me, I just grabbed the games I had come to trade from the counter and left.
Skip this store. I don’t know why they treated me like that.
I can't say enough how friendly the lady was that greeted me when I came in. And very helpful! That smile and cheery attitude made you feel very welcome in the store! And the guy that completed my purchase, very friendly and helpful too. Your gamestop store is one of the best!
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