Caribbean Airlines Cargo New York

Bad customer service They take advantage of the Caribbean people because they’re easy going so they charge for everything like Spirit do if you’re traveling out of the Caribbean try to use Jet blue or even AA but they will not get another dollar from me and my family

The absolute WORST! Whenever you go to a company to ship stuff, ask which airline they're sending with and skip Caribbean Airlines by all means! This is not my first rodeo with them and each time, you pay crazy money to have stuff delivered within 5-7 day periods and a month later you would be pulling your hair out in frustration! They lie and are not accountable. When you track your package, it's booked, departed... Then manifested, booked, departed... Day by day and it never really moved.

I sent something to Grenada West Indies from JFK and all those little confusing at the beginning the people there are very nice very respectful and friendly I definitely recommend this services over DHL or UPS the only con is that the item needs to be picked up at the airport it does not get delivered physically to the address where you wanted to go other than that great service

This is the worst customer service from any airline. I have emailed and called the superiors on numerous occasions about the unprofessionalism of the staff. They really give the Caribbean a bad name. I only use their services if there isn't another island servicing the destination. Staff arrives late, they waste time, and are very rude, and insensitive to customers concerns. I would strongly suggest that undercover boss do a sting there.
Terrible service!

Very poor customer service. On a previous call one of the representatives made a smart comment. When I told her I heard what she said she replied " sorry I thought my mic was muted" . They lack customer service. They don't compensate or try to make up for horrible le experiences. This airline should be banned from traveling.

Please do not ship with this company. They claim to be able to ship your items and you will receive it to the desire destination with a day or so. I am still waiting on my package and it been over two weeks . The staff is very unprofessional, not helpful and totally not understanding. I will write a review every day until this company deliver my items

My experience with this company is poor, they don't deserve not one star. They were to call me when my package arrived, that never happened. However they quick to charge storage fee, when you don't pick up after one day ($75). Without any proof of them trying to contact you they drum up fees to pad their pockets. Anyone who was forced to pays these fees should file a complaint. Don't let these crooks get away with your money, do something.