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Cargo Building 21, Jamaica, NY 11430

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Reviews — 8

jc
at 2024 Nov 07
jc
at 2024 Nov 07
This place operates as if it was still 1994.
The people working inside window 1 are looking for cash tips in order to do their job.
They should all take a walk down to building 79 AA cargo to experience and learn how to operate in 2024.
Art Rom
at 2024 Nov 03
Art Rom
at 2024 Nov 03
It's the worst place to pick up loads. 6 or more hours for a single load. Drivers, get a lot of patience before you show there, or cancel it before.
Mafalda Bernardo
at 2024 Oct 25
Mafalda Bernardo
at 2024 Oct 25
HORRIBLE! how is my driver there for 4 hours and is still not loaded?! Clearly this new “supervisor” is doing a great job 🙄
Igor Goduhin
at 2024 Oct 23
Igor Goduhin
at 2024 Oct 23
The sender has a complete mess in the organization, very unfriendly and very, very slow working people. Live queue. I stood there for 4 hours to get the door. After that I stood at 8:00 waiting for loading, it’s simply impossible. In addition, it is not possible to wait in the truck; you need to be near the truck on the ramp, otherwise they will not load it.
christineImshad
at 2024 Oct 17
christineImshad
at 2024 Oct 17
Very poor management! You'd think you're in a third world country! First of all there's limited staff when they open at 4am; maybe 2. Then one guy comes in with 20 AWB and occupies those 2 agents for the next 2 hours. Anyone behind those 2 customers definitely miss their cutoff for flight. They now open a booth in the warehouse to help but that's worst because they have you back and forth between the warehouse and office meanwhile people comes after you and get serviced. I don't understand how it takes 2 hours to pick something up from DASH. Will be making a complaint with delta
Marlo G
at 2024 Oct 09
Marlo G
at 2024 Oct 09
These places are getting ridiculous with all these self check in…. So with all that your human employees should be moving at a fast space….. 3hr wait for a door
Al
at 2024 Jul 28
Al
at 2024 Jul 28
Very bad customer service from the start woman @ front desk did not wanted to be asked any questions, no one there wants to be asked any question very rude they make believe your not there.
This comment I'm writing it July 27 2024.I really hope Delta does something about this out of everybody only one person from the forklift was trying to work @ a fast past but everybody else is like thay want the day to go by and do the less work they can.Very sad what's going on in this place.

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