Alaska Behavioral Health - Child & Family Clinic

Horrible place to work with they never pickup phone calls never get phone calls back even when leaving voicemails if your mental health matters I highly advise going to another place they do not care I've tried multiple times calling up there to schedule an appointment but they will not answer its a joke.... and screw your feed back you wont pick up the phones lmao

Website says to call to make an appointment and then full out paperwork.

However they refused to make an appointment as the paperwork hasn't been completed yet. Even though their website says to make an appointment first.

Called so many times, left so many voicemails begging to be called back, had a doctors referral and it was still not enough to simply be called back by this place. Answered one time and ignored my appointment request and just said that the records team would call me back to validate the referral when that wasn’t the point of me calling at all. No one called back ever anyway. Will be going somewhere else I’m already tired of dealing with this place and I didn’t even get to have a single appointment let alone a conversation on the phone.

Went out of my way to do a fund rasier to help them raise cash for homeless teenagers.

Used my annual halloween display to promote them, 3 of their staff ended up not only costing me sponors due to their lack of suporting and inappropriatly representing
me, but one also got my job involved over some childish immature act. 😡🤬😠

These people are NOT here to help they are here to make a paycheck and give themselves raises. They care less for those they say they help...

Do not trust them or help them they will stab you in the back and then try and cover up thier wrong doing and make themselves look the
victim.

They had one job, place 400 flyers in a candy bag halloween night for a sponor who donated 100's to my halloween display and to their charity, and not one flyer made it to the public

Then, the 3rd employee made a who got some narcissistic nonsense seeking to become a victim started permanent personal drama involving my job and over what?...

Because I went on the news promoting them and asking the public to support their power center because I wanted to help homeless teenagers

2 years of putting my health aside, helping them, using my personal cash and my sponsors to suporting them, and that was what I got in return ... I put their best interest first...

In the end, they screwed me over in many ways... do not trust these people at all what so ever!!...

I am very unhappy with this practice and the way I was treated. I find that their staff is inconsistent and does not communicate within themselves well- billing does not talk to the front desk so I was sent a bill a month after I paid it. The Nurse Practitioner ordered tests but when i showed up to take them the nurse I spoke to didn't know which ones. Reception is not quick to respond to me, the patient. It can take over a day to respond to questions, be it for the front desk or nurse's line. I felt my that my care was not well managed, and I was disrespected. I was told one thing (your prescription will be written in three days), led to believe a specific timeline and then that changed with anyone notifying me (wrote it two weeks later). I felt like I was expected to jump through hoops for them but they wouldn't put in effort for my care. I am going to another psychiatric provider.

Nurse and front desk staff are horrible an inconsiderate not mention even rude. No social skills, or willingness to attempt to help. They are there to help Alaskans out with behavioral issues an yet treat them less than that of human. Jails are not even run this bad. These are still ppl regardless of how they act or dress ect… and should be treat with dignity an respect. Staffing needs to be fixed.

Laurel at AK behavioral Health helped our family go from a crisis situation to a normal family life in four weeks. We had tried medications for our daughter and othing was working. Years of counseling and crisis situations were constantly happening. Laurel had the right message and our family isnso happy because of it