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Reviews — 5
Stayed 26-31 December 24 with the family. From the moment I arrived I had issues with our accommodation. The issues were as follows:
- Upon opening our door we had a fire alarm continually beeping. It took 4 hours for maintenance staff to resolve.
- The sink was 90% clogged it took 5 minutes for the water to drain from it.
- The main beds shower head would fall out if it was so much as touched as the mount for it was broken and would totally fall apart bringing the shower head down on your head. I had to put it back together many times.
- none of the balcony door locks function properly. With little kids this presents a major issue as the balconies are 1m wide and have seats kids could easily climb and get over the balustrade.
- air con in our apartment would turn on , work for 5 minutes and turn itself off. The issue was persistent even after reading the manuel and removing any possible timers and clearly faulty. We had no air-conditioning for the entirety of the stay.
My wife wrote an email to management highlighting our issues with the accommodation. Nothing was offered for our inconvenience and no response was given to the email.
Needless to say the location is great the service and facility are a joke. Don't let the superficial renovation picture fool you this building is poorly maintained for the premium they charge.
- Upon opening our door we had a fire alarm continually beeping. It took 4 hours for maintenance staff to resolve.
- The sink was 90% clogged it took 5 minutes for the water to drain from it.
- The main beds shower head would fall out if it was so much as touched as the mount for it was broken and would totally fall apart bringing the shower head down on your head. I had to put it back together many times.
- none of the balcony door locks function properly. With little kids this presents a major issue as the balconies are 1m wide and have seats kids could easily climb and get over the balustrade.
- air con in our apartment would turn on , work for 5 minutes and turn itself off. The issue was persistent even after reading the manuel and removing any possible timers and clearly faulty. We had no air-conditioning for the entirety of the stay.
My wife wrote an email to management highlighting our issues with the accommodation. Nothing was offered for our inconvenience and no response was given to the email.
Needless to say the location is great the service and facility are a joke. Don't let the superficial renovation picture fool you this building is poorly maintained for the premium they charge.
Location is perfect, right on the beach but close to really good restaurants, close to the trams if you want to venture all over the GC.
Spacious enough for our family of 4, it was perfect for our trip.
Spacious enough for our family of 4, it was perfect for our trip.
Excellent value for money. My family of 5 stayed here for a four day dose of themeparks and Gold Coast action. The managers, Barry and Jane were easy and lovely to deal with. The 3 bedroom apartment is clean and comfortable and offers all that you need for a family. Secure underground parking was included. And being right on the beach is just magic, you don't even need to cross the road to feel the sand between your toes. The pool has a great shallow section for kids. The balcony offers million dollar beach views of the roaring pacific ocean. ⛱️ Thank you for a great stay!
Beachside Tower was a wonderful place to stay. It was immaculate, clean, tidy, & the apartment was facing the beach, with lovely views. It nice to sit out in the balcony & enjoy watching the surfers & the sounds of crashing waves.
Great location, right on the beach. Our one bedroom apartment was very dated ,needs a lot of work. No towel rail , no toilet roll holder. Only one bedside lamp. Kitchen needs a LOT of work. We still a good time .
