Local Guides World
Chain retailer with a large array of brand-name electronics, computers, appliances & more.
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Reviews — 8
Always great, although they did not stock the item we were looking for. We will continue to shop at Best Buy
If u need to go to best buy definitely do this one. Always empty for some reason and lots of staff on black Friday weekend everyone asking to help
Customer service sucks both in Riverside and Corona stores. I buy almost all electronic devices like TV's laptops computers tablets even screen protector also but this time I requested them to place a screen protector on my tablet even though I bought both from them and unexpectedly they asked me to pay $7.99 for their hardwork .. seriously. Bottom line is both bestbuy and geek squad are two faces of one Bestbuy and both SUCKS ..
Do not ever purchase anything at this Best Buy ever PLEASE!
I just paid $3500 for a brand new TCL TV and then picked it up yesterday and once I brought it home, I realized that the box had been opened and sure enough there was no cord to plug in the TV and there was also no remote control…
Since I went all the way to Corona to pick up the TV, I really didn’t wanna make the trip all the way back out there again, so I decided to call their location but every single time you try to call their location it shoots you to their automated system which direct you to somebody in Mumbai India and so once Best Buy bends you over there is no way to ever get out of that position, please please please do not ever buy a TV from Best Buy again, I should’ve learned my lesson and purchased at Costco because at least at Costco you know that you’re going to get an unopened product
I just paid $3500 for a brand new TCL TV and then picked it up yesterday and once I brought it home, I realized that the box had been opened and sure enough there was no cord to plug in the TV and there was also no remote control…
Since I went all the way to Corona to pick up the TV, I really didn’t wanna make the trip all the way back out there again, so I decided to call their location but every single time you try to call their location it shoots you to their automated system which direct you to somebody in Mumbai India and so once Best Buy bends you over there is no way to ever get out of that position, please please please do not ever buy a TV from Best Buy again, I should’ve learned my lesson and purchased at Costco because at least at Costco you know that you’re going to get an unopened product
I went to Best Buy in Corona to buy something for my boyfriend birthday and the gentleman who helped me today was very nice and went out of this way to get my product delivered the same day. Thank you for all your help Jake I appreciate it !!!
Need to speak to someone in customer care at this location? Good luck! I have been calling this location for two days trying to speak with someone about a return that I had to end up picking the tv department in the automated system just for someone to finally answer. Not to mention their return policy is a complete joke. When did making it right for a customer become such a hassle? It’s no wonder Best Buy is struggling. Don’t make a mistake purchasing the wrong item because Best Buy will not let you return it after 2 weeks.
You guys are a joke.
You guys are a joke.
Very pleased with the service I received from Elijah. I was looking for an Apple Watch. I requested some coaching, Elijah was kind and knowledgeable. Btw. I ran across many other sales men and women while looking confused and nobody offers assistance! This gentleman was the only one willing to help. Not the first time this happens either. Some rather socialize with coworkers instead of helping customers who are looking at items and have questions.
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