Satsuma Property Management

I live in one of the properties Satsuma manages. Lately, when I have maintenance requests they’re getting answered in a pretty timely fashion!! Kaity even convinced the owner to buy us a new dryer for our apartment. Satsuma rocks!!!

Kaity is hands down the best property manager I’ve ever worked with! She’s incredibly responsive and always goes above and beyond to address any questions or concerns. No matter the time, she always had a solution, and if she didn’t, she quickly found someone who did and got back to me immediately. Her dedication and efficiency gave me complete peace of mind—I never had to wonder if my requests would be handled because she was always on top of everything.

There was even a time when we got locked out, and Kaitlin was able to find someone to help us get back in right away, without any charge. Her professionalism and willingness to help make her a tremendous asset to the property management company. I’m so grateful to have her.

I just wanted to take a moment to sincerely thank Ms. Kaitlyn for her help. Her support made a huge difference, and I truly appreciate how generous she was with her time, expertise, and maintenance coordination. It’s not easy to find managers who are so willing to step in and offer their assistance, and I’m grateful for everything she’s done. Her kindness and willingness to help have not gone unnoticed, and I’m really lucky to have had her by my side at such a stressful time. Thank you again Ms. Kaitlyn!!

This Was My Very First Experience with Setsuma Realty and I Was Fortunate To Work with Ms. Renea Berthelot. She Made The Process very Easy and Stress-free and I couldnt be appreciative. Times when I thought things were headed in a bad direction she was always on it and already handling up on it! My Unit was everything I expected and I also really appreciate how despite whatever she had going on my texts were returned and my phone calls were answered! Shouts out to her and the team over there at Setsuma Realty, Thank You for allowing me to be able to be back in my old neighborhood in very convenient location! ✌️🎉💯

I used Renae Berthelot as my realtor and the selling of my home went great. She made sure the whole process from beginning to end went as smoothly and stress free as possible and went above and beyond to make sure repairs and everything else needed was done to satisfy the buyers and get this house sold in less than 6 months. She informed me of everything I needed to know every step of the way to make me feel comfortable in trusting the process. I would definitely recommend Renae to anyone looking to sell their home and start their new journey in life. Thank you again Renae you are best !!!

Renae was AMAZING in our home search! She was extremely knowledgeable and super helpful!
She went above and beyond making everything easy for us to complete the process. She is now helping me with a property for my business!

I had an amazing experience working with Marvel during my apartment hunt and in managing my property! Marvel made the entire process seamless and stress-free. From the very beginning, Marvel took the time to understand exactly what I was looking for, and provided options that fit my needs perfectly. Marvel was always available to answer questions and went above and beyond to make sure everything was handled efficiently.

Not only did Marvel help me find the perfect apartment, but they’ve also been fantastic in managing my property. Any concerns or maintenance requests have been addressed promptly, and their attention to detail is impressive. I highly recommend Marvel for anyone in need of a dedicated, professional, and friendly realtor. They truly made the entire experience enjoyable, and I couldn’t be happier with the service!