Local Guides World
Chain selling trendy casualwear, shoes, accessories & loungewear for guys & girls.
Photos — 68
Reviews — 8
Not one associate acknowledged me when I walked in. They were too busy talking to each other about their weekend and actually gave me a dirty look like I was an inconvenience to them. The store was in terrible shape. It looked like a swap meet with little variety. I was actually surprised by this being a factory store. I worked for AE for 8 years, primarily in the factory locations and I have never seen a store look this bad.
Always find great deals here. The clothes are such good quality. I would have liked to see more jeans for men in a 34/36.
Little sister came home in tears after being hounded during her shopping experience by a middle aged male clerk about whether or not she would by anything when attempting to try on clothes. He told her she could not try on clothes unless she was going to buy something, which makes no sense? how else would she know what to buy. This man then was waiting for my teenage sister when she exited the dressing room and told her she had to buy something from the pile of clothes in her arms. My sister then asked where to set the excess clothes she didn't want and he responded with a short and rude manner. She feeling pressured to buy a pair of jeans she didn't even want after her time there, that we'll now need to return. wouldn't recommend this location, better off going to the mall.
My son made a haul today. 3 pairs of jeans and 1 pair of sweats for $200. Not bad. Great sales right now. The staff was very friendly and helpful.
The store is cool. My review is based off they're hiring practice. My son was hired last summer (1st job) & was NEVER put on the schedule. He was told they'd let him know when he would be on the schedule. After two months of asking when he would be on the schedule he just stopped asking and found another job. They had both of our phone numbers along with his email & noone ever reached out. For all we know his employee number might still be active. The not so crazy thing is as much time & money I spent at that store I NEVER noticed not one employee who resembled my son, NOT ONE.
Marshall was absolutely amazing!! I was a first time shopper and he helped me find my sizes and explained everything so clearly. He was so kind and made me feel welcome! So glad he was the first person I met during my first experience shopping there!
Amazing Customer Service
In these days of waning customer service, it was a terrific surprise to fine such excellent service. I was greeted at the door, escorted to merchandise and assisted at the fitting rooms. Extremely well run. Congratulations on your very fine work!
In these days of waning customer service, it was a terrific surprise to fine such excellent service. I was greeted at the door, escorted to merchandise and assisted at the fitting rooms. Extremely well run. Congratulations on your very fine work!
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