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Reviews — 8
untrained, unsocial and rude staff at the reception. Receptionists did help properly. Very bed experience with this clinic… highly not recommend clinic and just wasting of time and ur health…..
Staff at reception is very arrogant, always supplied doctors when taking decisions if give you appointment,one time my daughter have from her specialist doctor prescription for a epy pen and I told the guy on the reception that's very important that she must have,but he ignored and we're waiting more 3 week's...
This surgery is gone downhill since Dr K P Mall left! Dr raja was good at one point now he fobs you off doesn’t like sending you to specialist neither does he give you time to describe your symptoms! He doesn’t want to treat you it seems like! He doesn’t want to be there. Very hard to get an appointment with Dr khorkar as he’s really good. New girl on reception thinks she a doctor now! Very rude girl with mousey brown hair skinny!
If I could give Dr Gilkars practice a minus star, I would.
When you call, they take forever answering.
When you request an appointment, they tell you they are either full or the doctor isn't in, and you can't book for the following day either.
I've been sat in the surgery when the phone has rang and the ladies behind the counter will be on Snap Chat on their phone rather than answering the desk phone... Honestly the fact some of these people are qualified enough to work for the NHS is probably the reason why the NHS is suffering...
When they do eventually pick up, you feel so grateful to hear someone's voice that you ignore that unrefined Bradford accent which would usually make you run a mile.
The reception staff are so rude.
I missed a call from them and when I called back, I was accused of wasting their time. I told them we needed to see a female doctor, and yet they referred us to a male doctor, who then referred it back for a female doctor... The dimwit on reception needs to know the practice policies instead of accusing the patient of wasting their time.
I've sent a formal complaint and I'm going to be referring the matter to the local Trust... This practice is not fit for purpose and needs to be investigated fully. It simply is not on, they are funded by the tax payer and they behave like they are doing the local community a favour.... Honestly avoid and sign up with a different practice if possible.
When you call, they take forever answering.
When you request an appointment, they tell you they are either full or the doctor isn't in, and you can't book for the following day either.
I've been sat in the surgery when the phone has rang and the ladies behind the counter will be on Snap Chat on their phone rather than answering the desk phone... Honestly the fact some of these people are qualified enough to work for the NHS is probably the reason why the NHS is suffering...
When they do eventually pick up, you feel so grateful to hear someone's voice that you ignore that unrefined Bradford accent which would usually make you run a mile.
The reception staff are so rude.
I missed a call from them and when I called back, I was accused of wasting their time. I told them we needed to see a female doctor, and yet they referred us to a male doctor, who then referred it back for a female doctor... The dimwit on reception needs to know the practice policies instead of accusing the patient of wasting their time.
I've sent a formal complaint and I'm going to be referring the matter to the local Trust... This practice is not fit for purpose and needs to be investigated fully. It simply is not on, they are funded by the tax payer and they behave like they are doing the local community a favour.... Honestly avoid and sign up with a different practice if possible.
Avoid at all costs. I have been there 3mth qnd been treated horrible 😢. I made 7 appointments within that time as I have fibroids and adenomyosis qnd pain is so unbelievable. They stopped all pain medicines all.. so I have to make appointments to try sort it . I was taken in to the office by the manager and told I am wasting nhs money making appointments about pain medication and im not in pain. Refusing to dip my urine as I was in so much pain. Was told make another appointment for that as this is for my stomach pain . I ended up in hospital for 3 days given antibiotics and strong pain relief all because the gp refused to dip my urine. I've left this place and will never return. They will leave you sick so there surgery gets good government rates for less medical expenses completely disgusting behaviour there .and doctors are at the root of it grrr now I have to wait to be registered elsewhere 🙄 avoid for your own health
Have been my gp for years and very average. However went today and have to say the gentleman who works on reception is amazing. So polite and respectful.
If I could give this surgery 0 stars, I would, purely due to the unprofessional and ruthless reception staff. Absolutely appalling telephone manner and they think they're medically trained to decide whether or not you ought to be given an appointment. Out of the four reception staff I've spoken to recently, ALL but one have stinking attitudes and zero care/compassion. Where does Dr Gilkar find these people? The doctors themselves are pretty decent to be honest. But getting an appointment with them is nothing short of a miracle as the receptionist staff are so reluctant to help arrange one. Honestly it's almost comedic how these individuals have actually been hired in this setting when they have such little sensitivity and professionalism!