Animal Expert Maisonneuve

He never smiled , said hi nothing as if my business was not wanted plus i think he was watching me on security camera as when i came to the cash he quickly minimized the video on screen. Did not feel good after shopping here felt like i was a thief or not wanted. Frankly would avoid it if you are a person of color.

My first time here and last I was followed and made to feel really unwelcome I wanted to get other things but the service was so atrocious I just bought one thing and left. I do not enjoy being followed my last time here , after I saw two people enter but the attendant didn’t bother following them guess why. other reviews say staff is friendly but the clerk never acknowledged me even

I am a customer for a year and I never had any problem till today. I have been buying all my gears from this specific store and I feel disappointed that the service girl wouldn't allowed me to bring in my trottinette for a transaction that lasted less than 45 seconds. To be honest, I can just never come back and order everything from Amazon but I want to support the local economy, right?

Dishearteningly, this shop still have a no-scooter policy, which is not only inconvenient but also discriminatory. Scooters are eco-friendly and essential for many commuters. To address this issue, the shop can adopt inclusive solutions. First, it could designate scooter parking areas near the entrance, ensuring both security and accessibility. Second, implementing a "scooter-friendly hours" policy during quieter times can minimize congestion concerns. Alternatively, installing temporary ramps can make the entrance accessible to all. Third, staff training to accommodate scooter users, perhaps offering assistance with carrying items, would go a long way. Lastly, promoting a scooter-friendly image can attract a wider customer base and reflect the shop's commitment to sustainability and inclusivity. It's high time shops recognize the importance of accommodating all customers, regardless of their mode of transportation.

This store is just steps from my house and I have been coming here for years. Pretty decent selection of dog and cat supplies and they also carry some bird and fish stuff. I don't think they sell any live animals but not 100% sure. All of the employees are great. If you are buying something with an expiration date, check that date carefully. Say high to the floppy eared cat. He's been working here longer than many of the employees.

If this was a review from my cat it's 1 star. We usually have a hard time cutting his nail ourselves but the nail clipper does it so well, quick and easy.

Good local pet store with lots of choice. We espeically appreciate that they keep late hours. It is very helpful to be able to go while on the evening walk with my dogs.

Really friendly staff with affirdable prices. I took my cat for nail clipping. They were gentle and attentive all the way through!
I highly recommend.