Local Guides World
3030 N Broadway, Chicago, IL 60657, United States

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Reviews — 8

Salem Adkins
at 2023 Nov 07
Salem Adkins
at 2023 Nov 07
Gym itself has a lot of great equipment but the staff here are predatory in their sales pitch, rude and condescending. I was laughed at for stating that my fitness goals did not align with the predatory and unrealistic goals of the trainer (an attempt to get me to sign on for very pricy personal training). If you can avoid the sales pitch, maybe this gym is ok. They also charge a sneaky and arbitrary cancellation fee.
C William Fink Weinberg
at 2023 Oct 06
C William Fink Weinberg
at 2023 Oct 06
I moved neighborhoods and this became my new closest xsport. This one did not offer the same priced membership as my old one. I was gouged into a premium membership from $10 a month to $500 for two years ($21 a month). But whatever. The equipment is fine and the that's all that really matters. Friendly folks , Issac can keep it in his pants and their are some weirdos but that's every gym. The worst part is the radio station that makes my little baby ears drip blood hyperbolicly. But they did play AJR today and I had to finish my set early.
Atul Jalan
at 2023 Sep 26
Atul Jalan
at 2023 Sep 26
Gym is good in most regards except the whole place is smelly, and the locker rooms are especially gross. I would not use the showers, or steam rooms since it looks like that whole section is never cleaned. The smell alone is awful.

Did the $20 a month w/ 2 year commitment but now regretting it after coming to this gym for just a week now.
Alexander Mars
at 2023 Sep 14
Alexander Mars
at 2023 Sep 14
Dirty, smelly, and disgusting showers with no soap.
The steam room never works, and its walls, ceiling, and floor are covered with nasty, slimy stuff. Nobody ever cleans the steam room, and the tiles become dark from mold. I think that it's unsafe to be there. One of two lights there doesn't work.
The locker room smells like sewage. It's been like this for more than a year, and complaints don't do anything. All my emails are unanswered.
Also, the price has been increased twice already.
It's time to leave the club.
Tim Duxbury
at 2023 Aug 31
Tim Duxbury
at 2023 Aug 31
The cost is usually pretty good if you join during a promotion, locations are convenient and the space is big with most machines or free weight equipment that you’ll need. But my one star review is because it seems like everything is always broken: TV’s in cardio equipment are frequently non-functioning or impaired, showers and sinks don’t work or have poor water pressure, machines are worn down or out of commission for extended periods. The thing that really gets me though is that that the locker room is usually disgusting. The gym itself is dirty and sweat covered but that’s the case at most places. The locker rooms are always a cringy combination of wet, dusty, garbage in the floors and over flowing trash cans. The pool and hot tub have mold and the steam room drips water or sweat on you from the ceiling.

Basically, at $12/month, you get what you pay for
Pete
at 2023 Aug 31
Pete
at 2023 Aug 31
Beware, clubs dirty , run down , pool crying for help , this is NOT what I signed up for. When attempted to cancel quick to charge $10 cancelation fee but good luck reaching customer service to inquire about annual maintenance fee refund.Over all bad bad experience
Christopher Barkan
at 2023 Jun 29
Christopher Barkan
at 2023 Jun 29
Dirty and maybe a hygiene risk. Here’s a pic from just an hour ago of the drinking fountain. Yes, I am also calling the number on the sign. But this is so disgusting that it also merits public shaming with this post. Drinking fountains should be cleaned EVERY DAY. I’ll increase my review once if it gets rectified quickly.

Update: I posted originally one star based on the review above. It’s two months later, and I’ve changed it four stars. They immediately cleaned the fountain after my complaint posted and have kept it clean since. Seems like real progress. They seem responsive to customer feedback.

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