Javad Hotel

Very close to the Imam Reza Shrine - Really great service from the staff here, welcoming and friendly. Rooms were clean and free breakfast provided was satisfactory.
Overall, a good stay for those who visit Mashhad.

Stayed at hotel javad for 3 days and 2 nights; the staff were very accommodating and nice; we had a 4 bedroom room; it was clean, with towels, hair dryer and toileteries; everything was good execpt that the room didn't have a kettle to boil water in; which was a real downside !
Also we wanted to celebrate our friend's birthday so we were playing music and talking; a couple called and came to our room several times to complain; it was very frustrating!
Also used the message service of the hotel; it was great; especially liked going in the jacuzzi first; towels and toiletry were also provided!
The highlight was the hotel's breakfast with a variety of options: from different kinds of cheese to sausages, ham and different soups; it was great; the pancakes, bean soup and sholeghalam soup not so much though!
In general, we enjoyed our visit very much and would recommend to others 👌

It could be ranked as a 2 star hotel, not worth the price.
Pros: close to the shrine, offering taxi service on site (not free) and a free memo photo
Cons: - The carpets and furniture's are not properly renovated over the time (The carpets in rooms are really a mess)
- Doesn't include a basic wifi service (they charge for it)
- Doesn't have a central AC for heating (should use a heater which is not in the room by default and should ask the reception).
- Unless asking them, they do not regularly service the room (bringing water bottles, etc)
They arenot clear about their policy (they say water is included, but they put two types of water bottles in the fridge, only one of them is free of charge!)
- The food quality is not the best

Staff were a mixed bunch. Some were simply rude! We had dinner at their restaurant once and the waiter wouldn’t let us pick our tables. He was adamant that we selected one he pointed to but that was not practical and not what we wanted. Furthermore, a group of them kept glancing at our table whilst muttering among themselves. They spoke no english and were a rude bunch. There were few good souls there but it’s still a one star because the rooms had issues. The toilet in one of the rooms was constantly blocked due to a faulty flush. They came out 5/6 times only to do a patch up job and that was very inconvenient especially late at night. Very disappointed with this hotel and would not recommend!

This is the worst hotel I have ever come across. I tried to book a room on 3 occassions and they made life so difficult. First they told me to email them, which we did. No response. Then I called them twice again but they said we needed to call and reserve on the day of our arrival!! Then finally I called back and they said they didn't have rooms and hung up on me!! Tthe rudest hotel I have ever interacted with. Save yourselves the hassle, they don't want your business anyway. I would give them zero stars if I could.

Excellent in almost every way. Great rooms (although with slight signs of fraying), good breakfast, beautiful spa. Restaurant was ordinary. Good coffee lounge. Location is close to the shrine but less convenient for anything else.

Comfortable and convenient place to stay. Specially for those who want to visit the holy shrine frequently. Lunch and dinner buffets can't be surpassed with different types of delicious foods. Staffs are respectful, place is clean, rooms are well-ordered. There is also a coffee shop for you to enjoy.