Waterfront Dental

So thankful that I was able to see Dr M in emergency situation. Didn’t have to to wait at all. Receptionist was very professional. Technician Amber was very friendly and knowledgeable. Dr M was of course the best. She took time to explain what’s going with my teeth and very friendly and easy to talk to. I would definitely recommend anyone just like my son and daughter in law recommended DRM to me.

Really wonderful - had an emergency come up and they were able to get me in on the Monday after it happened (occurred over the weekend). Dr. M is sweet, really wonderful, calming and comforting. Her staff is amazing - from the front desk to the hygienists and everyone in between. Am actually looking forward to going back there as I continue my treatment plan.

What a wonderful experience at Waterfront Dental!
First, Cassie sent me a text to say she could see me earlier if I was available! That was a first!!

Cassie was terrific. Friendly and professional. Put me at ease immediately. Then Dr. M came in for the exam and again, treated me with compassion and kindness. She explained everything to me and waited if I had any questions.
This was one of the best experiences I have had at a dental practice.
I can’t thank them enough.

Dr. M and her staff are so incredibly kind, compassionate, and take their time with each patient. I truly felt like I could ask all the questions I needed to feel really comfortable. Scheduling an appointment was so easy with them and I was actually able to get in that same week! So thankful I found this practice and that my family will be able to come here moving forward..

I highly recommend Dr. Dawn Merguerian and her staff, especially the hygienist, Cassie. The office is warm, welcoming & the staff is well trained and eager to be helpful. They are equally professional and considerate - it is clear Dr. M cares deeply about her patient relationships. All of my questions are always answered thoughtfully - from concerns about my teeth to billing to scheduling. It is also a beautiful and conveniently located office in Federal Hill. This is a successful woman owned business and it shows.

I have always had anxiety when I’m at the dentist. It immediately starts subsiding as soon as I walk into Waterfront Dental because of the tranquil atmosphere and friendly front desk staff.

Dr. Merguerian makes me feel very comfortable. She really listens to any concerns I may have and her education is easily understood. I have had cleanings, X-rays, fillings, and most recently a crown placed.

Even down to receiving numbing medication, the dental assistant would repeatedly tap my shoulder to have me focus on that, while Dr. M uses a fantastic injecting technique which makes the needle feel like just a slight pinch/pressure.

I LOVE that they allow you to listen to music if needed (either your own or they have headphones to use).

The office is very clean and I like that I’m able to see the sterile equipment still in the packaging while I’m in the room until it’s ready to be used.

The front desk staff are extremely prompt with getting back to you if you leave a voicemail. I also love the security feature of them buzzing the door open to get inside the office.

I sometimes have weird hours with work so it’s great that they have varied hours throughout Mon - Thurs.

THANK YOU TO EVERYONE AT THAT OFFICE for making the dentist experience better for me.
🦷🩵

I recently switched to Waterfront Dental and am so happy I did. The location is beautiful and easy to access and the office is clean, inviting with many amenities offered to make you feel comfortable. It was the most thorough dental exam abd x-rays I've ever had! Dr. M is so knowledgeable. All of the equipment/tools seemed so new and up to date. I'm so happy with my decision and know mouth will be taken care of!