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Top Clothing stores in Santa Ana, United States
Top Rated Clothing stores in Santa Ana
Top Reviewed Clothing stores in Santa Ana
Zumiez
Vans
Journeys
Cotton On
Champs Sports
Finish Line
Zumiez
Foot Locker
Shoe Palace
Forever 21
DWNTWN Santa Ana
Express - Closed.
Reviews
The staff here has no brain here, buying new addidas shoes and ask them to pack my shoes. And the staff ask me if I want to throw the 1000$ shoes away, and didn’t even pack it.
Service is attentive and friendly, bargains sales and Jordan 4s in stock
Ris was so helpful to us. she gave us so much info on the different types of boards and helped me get fitted for knee pads and elbow pads. i had just went into xtreme boardshop and they were so rude and not helpful at all but i went into zumiez and it made my day with how good the customer service was!♥️
I had a bad experience with the manager. His name is Lou, he's about 70! Uh descendant of Moses. So my husband ordered shoes online, paid and requested store pickup. I wait 3 hours go in to pick up the shoes. Lou tells me I'm not allowed to pick up the shoes even though it clearly stated on my email I was the pick up person, then he goes on to tell me that the shoes were neverrr purchased and weren't in his system but he lied because I called kids footlocker first and they verified they were in the system and the order just needed to be filled. I think footlocker needs to hire a manager that's younger, professional and up to speed with products and the computer system.
I didn't want to make this review, but some people should be aware the of the cashier. Ashley ( the cashier) decided that she wanted to put her email. I know this isn't allowed. Please be careful checking out with her!!! Also check the cameras while she's cashiering! I believe she’s new
I read a fast dose because it was good. They let me try out the boar's. It was nice. They were cool people too.
Went to this location after calling about a pair of shoes in STOCK only to find out they shipped it to another store after they told me that you can only buy the shoes I asked for in store only, doesn't make sense to me!!!
Went in to buy my son some new shoes. Not my normal store, usually go to Mission Viejo Mall location. Anyways, asked if I could use my military discount and showed them 2 forms of ID, and they denied both of them and told me I couldn't get a military discount. Very very rude about it as well. I have never ever in my life since being out of the military been told no or denied my discount of benefits. I will definitely no longer be doing business with this store and there horrible disrespect towards Veterans!
I just want to thank Celeste for remaining kind and professional with me despite the fact that I was irritated yesterday when I had a frustrating delivery issue. I felt I did not deserve her kindness. The best customer service! Thank you Celeste!
4 employees in total only one cash register open. Someone ahead of me was doing an online order and they had me waiting for 15+ minutes while the other 3 stood around, one was even riding around on a skateboard. I had an item that I found in the clearance section and asked the price. She said this isn’t clearance I asked her can u please talk to your manager to compensate for the times wasted waiting. She walked to the door of the office and immediately returned to me saying she couldn’t do anything. I commented on the speed that she did this at and she told me “you can just leave them” in short a very rude experience huge waste of time. Hire more professional staff
always a great fun shop an employees are helpful.
That music is awefull please stop playing regueton never will back
My and my friends went to the store to look around and shop when a worker comes up to us and asks what we're looking and we said we're just looking around and he told us to we had to leave, its crazier that most of the clothes we had on when we went was from zumiez. We weren't causing trouble at all we were genuinely looking around for clothes
Unfriendly and judgemental staff. As soon as you come in, you are met with scowls. I was friendly and smiled but was received with hostility. Take your business to the Journey’s at the Irvine Spectrum for good service and friendly attitudes :)
Made an online order and was told my order was going to be shipped by the end of the week. I emailed them again asking for an update and got no response. It’s been a month and nothing. Bad experience. Don’t waste your money here.
This location is a great place for good old-fashioned shopping experience 👌 and promising to be able to enjoy your time.
Came bright and early in the morning and was not greeted by the floor manager who was too busy looking in the mirror. Promptly relayed my issue and was needing to do an exchange. Barely gave an answer as to "go find your size". Was then greeted and assisted by a lovely associate who was very eager on trying to help me find the correct size and shoe. As I was heading over to the cashier to finish the transaction with the floor manager again, he was VERY busy with his paperwork and didn't bother to look up or say "just a moment" or anything. Felt like I was intruding into his store and was more of a bother than anything else. Bring your associate out and handle the floor and atmosphere if you're too entitled to do it.
I went to return a couple items, 1 i had a receipt another they were able to look it up with my email, my last item unfortunately wasnt able to be found because my husband didnt use my email, manager Steven stated he couldn't exchange or refund because i didnt have proof of purchase, then stated he didnt know how much we payed, when clearly they still have on the rack for same price i purchased... the reason i returned pants was because we grabed wrong top size, then states probably they are different prices...was rude and definitely no customer service skills, i spend hundreds there and will definitely take my business elsewhere
Love this place, good clothes and the prices are so cheap!
Staff is very friendly and enthusiastic. Always asking us what we need every now and then. Excellent customer service! Keep up the good work team. Great collection of shoes some of them on sale was really cheap better then outlet pricing.
Got some special stuff Keith haring x shoe palace clothes and black panther Crocs sandals at at great price!
Got some special stuff Keith haring x shoe palace clothes and black panther Crocs sandals at at great price!
I went to this store, and it’s neat, clean, the customer service was great. However, I give it one star, because I couldn’t believe the profanity in the music that they play in that store, and they play it loud!
If rap/hip hop is what they want to play I totally get it, that’s there type of business , but they should at least play the non-explicit versions Especially since parents go in there with small children.
If rap/hip hop is what they want to play I totally get it, that’s there type of business , but they should at least play the non-explicit versions Especially since parents go in there with small children.
I want to thank Freddy for offering the best customer service. His willingness to provide the best with such care and kindness is truly appreciated. He is definitely a valuable team member and makes the shopping experience very enjoyable. Thank you Freddy ! We need more like you !!
Nice store, but have nothing in my son's shoe size. He has a large foot, but it would be nice to go in and actually have a shoe for him to try on. 😒
The worker Bryan’s attitude is very rude and unprofessional. Besides him, other worker are very nice and patience.
Please don't waste your time and money buying shoes at foot locker, specially not nike. I've bought the NIKE AIR VPRMX 21, which are designed for running, and the outside sole broke off after 10 days of regular use. Called the store and the manager said they can't warranty them at all, and said to go try at nike store instead. But nike said they can't warranty anything that wasn't bought from a nike store. Just save your time and go to a nike store instead.
Main Place Express- Sara and her manager were very rude and condescending when I made a return. I stopped there because I work down the street. Never again. I’ll stick to Brea.
Denise helped me out when I visited Zumiez over at the block of orange. She noticed I was in need of help and did so right away. I ended up getting the last pair of nike sb in like a pink color which were supprizingly men’s shoes.
Great store, they go out of their way to make sure you find what you need. I was shopping for my grandsons and they were incredibly helpful. Also, the quality of their products seem to be really well made. Will definitely be back
Awesome store with great brands and the owner is the best and super helpful
Really good stuff here, bought some shoes and the guy that helped me was very friendly.
Customer service very bad here. No one offers to help
And when you do ask the staff for assistance they get annoyed. Shoe selection is okay but not the greatest.
And when you do ask the staff for assistance they get annoyed. Shoe selection is okay but not the greatest.
The stock hasn't been updated in 6 months. So the inventory does not match.
Is was great tribe place is nice very clean purchase some new clothes with my girl spent a lot of money but the place is great I recommend this to anybody they have a 40% off everything so don't miss out go to the Westfield Mall Santa Ana
One of the guys here gave me a fake hundred dollar bill when I returned some shoes & when I went back to tell them they said they couldn’t do nothing about without customer service approving me getting my money back so I called customer service and they said they’ll investigate it and give me a call back but they never did 👎👎 how do counterfeit bills get passed you guys ??
The employees were very helpful and found the items I was looking for.
Very bad business I ordered a t shirt like 6 months ago tried reaching out via email multiple times got a response back that by the following week it would be sent out due yo no stock in color I ordered and now still no shirt just took my money and no response at all no more never again will I order and I will let others no no to order from here at all very unprofessional!
shipping takes too long. It seems that they go to China walking to pick them up. first and last time i buy 👎
So I discovered this place about a year ago and it’s been a huge game changer for me in regards to clothing. The store has a great variety of styles for example they have the slim fit look and then the more lose fit styles. I have been pleased with all of their clothing, sales and customer service. In addition the clothes are not easily ruined, shrunk after the wash or dry. I have recently asked for couple custom made shirts and I’m waiting to see how they come out. The manager here is super helpful, personal and always willing to help you out . I bought some clothes for the boys and men from my family over Xmas and they love this clothing shop , I even bought my mom a hoodie from here and she loved the Orange County designs . Anyways I’ll be back to review what my shirts look like.. stay tuned for my next review .
Bring back MARCUS , champs isn’t the same it’s lame . Everyone has a plain face when I walk in . Alex was so rude to me when I went . Never offered anything and was just trying to show me and sell me his own personal training program . Which I think is highly inappropriate . Man’s also was trying so hard to sell me on some Jordan lows to meet his quota and told me I can return them after the month . Something’s seems fishy about this makes me sad and now I get my stuff from EASTBAY .
Employees were rude and very unhelpful, line of 10 people with only 2 employees in sight. I get that you're busy but that doesn't mean you are rude and brush off every customer.
They dont really have much selection on Dr Martens boots. And the customer service is not attentive; when I asked for what I was looking for, the attendee kept on walking while telling me to better go to look for it at the actual dr martens store at irvine.
Pathetic customer service the dark girl just kept walking around like she didnt work there no help what so ever as a matter of fact I had to go looking for help and when they "helped" me they said they didnt have the size I asked for short girl with glasses came out talking about "the biggest" size they had was half a size under what I asked for but I was holding a the size I asked for I just wanted the other SHOE!!!!! I was there Saturday Nov 21 2021 If I get their names any time soon I will edit this review.
Place was very organized and clean. Staff they were nice too ,fitting rooms they were clean. Lots of clothes and everything was cute so it was hard to decide what to buy hahaha. Found a pant that I been looking for so long, I'm so happy that this store had it. The cashiers they were also very nice. Good shopping experience will come again.
Lots of colorful clothing. So pastely colors
Lots of colorful clothing. So pastely colors
Great store. Our girls manage to find good deals by browsing the racks and enjoy spending family time on any given afternoon.
Friendly staff , not big of a selection but good small selection they do have.
To describe my experience here in one word I'll have to go with. Tatiana is faster than a bugatti at getting shoes and makes no mistakes and comes out with multiple sizes in case you're unsure of fit. Bri was very nice at checkout and my experience was great
If you need over the top experience, definitely come here. Manny, made sure I was taken care, after I was going back and forth with another location about a return because I was given the wrong shoes. He without a doubt went out his way to make sure I was able to return the shoes. He even made a call to the other sales rep. to make sure I got the proper assistance.
So with that being said to avoid these problems just make sure to visit this location and ask for Manny. He definitely knows what it is to offer excellent customer service and make sure the customer is happy.
So with that being said to avoid these problems just make sure to visit this location and ask for Manny. He definitely knows what it is to offer excellent customer service and make sure the customer is happy.
Store use to have plus size and STILL states they do...they NO LONGER ACCOMMODATE for bigger sized fashion. I went out of my way today to go to one of the last standing Forever21 Store with plus sizes. Men section is still there and still...empty, unfortunately. I loved this Store bc they kept up with the inventory and style. Too bad.
Marcus is pretty funny great guy really outgoing and good conversation holder . I would consider him pretty weak because i laughed so much I ended up buy 2 pairs of shoes . Awesome sales guy , I can see him doing real estate pretty soon !
I would rather give this a zero star review but nonetheless, I got shoes yesterday from this place and I came back the following day to return some shoes that were in perfect condition still and he refused to help me with that. He was saying they were worn when they already came like that... I would just like a refund you scumbag. Zero stars.
Went there today bought some Impala roller skates 🛼 love them and the price🙌🏼 But I really like the young boy that helped me out he was so nice and helpful, (which is hard to find nowadays) Great job young men keep up the good work 👏🏼
Love it they have a sale going on right now you can find clothes from 2 dollars 😁
it was well priced and we've learned so much about 6 lessons in. McClain does a great job of looking closely at our technique and correcting us when necessary. He's attentive and patient. Thanks for improving our game coach!
Love the customer service here and of course the awesome clothes collections
Very nice clothes but the worker was not she put my nice shoes in the box and tore the Rhine stones on the shoe. I know she did it cause the shoes were taped together and in order for her to put them in the box she had to take the tape off so when she did she tore the shoe I didn't know till the next day thank God I had to come back to another one of their stores and found out there so i can get another pair of shoes, but in the end I got the shoe for less because it happened to be on sale at the other store thank you Jesus.
This is the only store I don't like everything is overpriced and they given a % off to only have the item still over priced. Some sweaters were $50 dollars which they obviously aren't worth that then given 50%off like the item wasn't worth $50.
This place has really good deals on some shoes and the latest tees including being one of few places that have the Lakers 2020 championship t shirts
They were so kind to me and my best friend, honestly I thought I was gonna get judge but they were just friendly and gave me honest and good information for someone who is just gonna start skating. I will definitely be going again, to buy more boards, once I get better
Okay, So the reason I'm giving this a one star is because I wanted a sweater customized. I paid for it on the spot and was told it would be ready by next week.
Next week came and no call nothing, so I called they said it's not ready by the following week forsure.
Next week came and nothing....after a while I didnt receive a phone call text nothing. So a month flew by and nothing.
I ended up going to the store telling the store manager what's going on with my sweater he mentioned their machine isnt working etc etc. And offered a free tshirt. My husband took the tshirt so whatever, he then mentioned he will forsure have it by the end of next week
Next week nothing...I ended up going to the store again for a refund I was so dissatisfied about the communication and the lack of effort.
The store manager insisted he was going to get it done himself but I was done waiting, but I also needed a sweater since I just moved and all my sweaters were in boxes in a storage so I grab a sweater from the shop and was done. NEVER AGAIN AM I SHOPPING HERE!! NEVER AGAIN.
Next week came and no call nothing, so I called they said it's not ready by the following week forsure.
Next week came and nothing....after a while I didnt receive a phone call text nothing. So a month flew by and nothing.
I ended up going to the store telling the store manager what's going on with my sweater he mentioned their machine isnt working etc etc. And offered a free tshirt. My husband took the tshirt so whatever, he then mentioned he will forsure have it by the end of next week
Next week nothing...I ended up going to the store again for a refund I was so dissatisfied about the communication and the lack of effort.
The store manager insisted he was going to get it done himself but I was done waiting, but I also needed a sweater since I just moved and all my sweaters were in boxes in a storage so I grab a sweater from the shop and was done. NEVER AGAIN AM I SHOPPING HERE!! NEVER AGAIN.
we came to this location looking for boots on sale which we ultimately purchased at this location as well. the team members were able to find us the size we needed but it was the only pair left and it was the display boot. they were able to give us some percentage off and even tried to help us find that boot at other locations but this was the absolute last one.
They use to carry great selections of shoes but not anymore. Plus the workers there aren't very bright. I told them I needed a size 9 and they bring me a size 8.5.
My husband asked for a size 11 and they brought him a size 10.5
They don't have an understanding of chronological numbers. 🙄
My husband asked for a size 11 and they brought him a size 10.5
They don't have an understanding of chronological numbers. 🙄
Worst customer service! Especially the lady with ‘blonde’ hair!!! With that attitude you shouldn’t be working as a cashier!
I went it to exchange a pair of shoes on December 27, 2019. The person working in the front register told me to go ask someone for the correct shoe size and bring that the pair back to the front to proceed with the exchange. I'm in line and the lady behind me is being helped by that same person and she had the same concern I had and this person communicated with another employee via the walkie talkie to please bring him the correct size so they can exchange the shoe. I wish I had gotten that employee's name. He was a chubby white kid with a septum piercing.
Tip, if you don't like helping customers out, you are in the wrong business my man.
Tip, if you don't like helping customers out, you are in the wrong business my man.
Joana is amazing with her customer service. She called other stores to find the shoes we were looking for. She was so busy but kept focused . She was helping us as well as two other customers at the same time. Thank you. It is rare to see customer service like this
I needed bolts for my longboard trucks and Bradley was a champ, looking everywhere for the last set in store and calling the Bloc to see if they had any. He scrounged them up for me and gave me a great deal. Props to Bradley!
Went in on August 7th, around 4pm. No one greeted me. Instead the two young sales memebers were both leaning on the register chatting about their personal lives without regard to the customers. I walked around aimlessly not able to find what I needed and no one approached. Eventually I made my way to the register where the two young ladies were still enjoying social hour. I assked for help locating an item and they seemed annoyed to be putting their conversations on hold but they started it up again once I walked away. I decided not to purchase anything soley because of how unwelcomed they made me feel.
Today August 18th, a few minutes past 10, the sales associate walked in and rushed to the back not noticing I walked in behind her. She popped back out noticing I'm there and looks suprised when -I GREETED HER- not a hello or good morning back from her. I had a return. It was so awkward as she was half dressed, butterfly tattoo in my face and all. Don't get me wrong, I have plenty of tattoos as well but, she wasn't exactly dressed as I've seen other staff in the past. Then she went on to be difficult about my return because one of the two identical items was missing the white tag. When I purchased the items this is how they were given to me. Elizabeth even explained that sometimes they give customers the item without the tag, yet, here I am being told they may not except my return for this exact reason, even though I had my receipt and the item was still in perfect condition.
There is definitely a lack of professionalism in this particular store. I've had great experiences at the Brea cotton on and even this one in the past. I'm not sure what's happened but these sales associates don't seem to want to be at work or want to help the customer.
Today August 18th, a few minutes past 10, the sales associate walked in and rushed to the back not noticing I walked in behind her. She popped back out noticing I'm there and looks suprised when -I GREETED HER- not a hello or good morning back from her. I had a return. It was so awkward as she was half dressed, butterfly tattoo in my face and all. Don't get me wrong, I have plenty of tattoos as well but, she wasn't exactly dressed as I've seen other staff in the past. Then she went on to be difficult about my return because one of the two identical items was missing the white tag. When I purchased the items this is how they were given to me. Elizabeth even explained that sometimes they give customers the item without the tag, yet, here I am being told they may not except my return for this exact reason, even though I had my receipt and the item was still in perfect condition.
There is definitely a lack of professionalism in this particular store. I've had great experiences at the Brea cotton on and even this one in the past. I'm not sure what's happened but these sales associates don't seem to want to be at work or want to help the customer.
We had fun back to school shopping at Zumiez, however they have a small section of items available for children. Loved their back packs and gear. Great sales today, buy one, get one at 50% off
Very good price to get thing but thing are all over no rest room may take some time too get some one too help you but four what you gong to pay on some thing from 2 year ago u can not go wrong 👍😎
Tried returning brand new shoes I bought for my 5 year old and manager Emanuel would not accept them because they had minor dirt in the center of the bottom sole. Daughter tried them out at home and realized they didn't fit. Poor customer service.
My daughter and I were paying. I hear the cashier call out for the next customer. The customer took a while to answer. Once at the register the customer signed that she was deaf. The cashier started using sign language and gave the customer the ultimate service. It filled my heart were joy. I am super impressed. We always shop here and will continue to do so. Congrats on the great group of employees!
Nice clothes! Great selection. Friendly and helpful staff. Prices are decent. Lots of sales. The mall is generally not busy so this is a great place to shop!
This store was really unhelpful with my exchanges. A lot of mistakes and an over all lake of care. I went here twice and got the same experience. It was very frustrating and what should have been a simple transaction took over a half hour. I recommend just doing it all online. It's less effort than dealing with employees who don't care.
Yesterday I had the best costumer service on the women's section. I forgot the name of the lady who took great care of me but I'm so grateful for her help. She went above and beyond to help me iron a new shirt that I bought at Express which I needed for an interview. Thank you so much!!!
Sales staff very friendly and helpful.
I bought a pair of Nike shoes online for a really great price. Unfortunately, they didn't fit. They were too narrow. I took them to the local store for a refund. They refunded the shoes but not the $8 shipping! I ordered the right size and there was no width option. They didn't fit. My fault? No. Almost nobody stiffs you for shipping on things that don't fit or the item was not what you expected. Oh, and their return policy? It's buried 3 clicks down...
Bought a pair of 270's but returned after an hour due to scratches on by high sole. The reason i gave them 5 stars is because of their great customer service! It wasn't their fault that shoe has some damage on it.
I went in on a Tuesday to buy my daughter a birthday gift that I needed for Sunday I got charged twice and left the store empty handed. Something went wrong with their computer And didn't show in their system, but it showed in my bank account. I didn't get a call back so I called back 4 days later then I had to go back in 3 days later Which made It a Full week of no resolution. I Bought my daughter a gift somewhere else. Just to think that something like this could happen again I Will take my shopping somewhere else.
The one star is for their horrible rewards program. I had accumulated 3 $20 rewards and was only able to use 1. Went in this week and they told me the other two expired in 1 month. Never received an email. Not a single notice. Out of nowhere my 450 points vanished. Not worth going out of your way to accumulate these points.
Most of the staffers are helpful and friendly here, although a couple of the girls do seem to love lying and makin drama. It’s often hard without a good staff to find what you’re looking for, as sometimes the shoe sizes are all out of order too, and some don’t even know the diff between men and women’s sizes! Still, most like Carlos are amazing staff! Please stay at this store Carlos, you make all the difference!
Well their staff are pretty vacant and clueless, sometimes even blowing me off while I wait to ring up purchases and then cutting someone else in line because they go past me! Also often they mix full price items up in the sales then don’t tell ya til ya rung up. At which point it’s …well…awkward, to backpeddle on payin fer it. Still, the clothes are good for low prices and their mens section is huge…
I was greeted right away upon entering the store. So many shoes to choose from and definitely bought way too much but my wallet isn’t hurting that bad! Really pleased with my experience today.
This Vans store has the most kickass customer service Evar. Evar. One guy I bought from was juggling me, 3 other customers and a phone call and still had time to check availability online for a specific item for my daughter. Also, as usual great prices, location and selection. Highly recommended! I hope we have a store this good some year…
The customer service can be spotty but I normally always fin the shoes I need for myself AND my kids. It’s amazing. The selection is great and the prices are pretty reasonable.
Had a coupon AND there was a huge sale going on! Can't beat that!!
A kick ass selection of kicks in this place! Would love to go back and spend more money if I had it! Vans, Converse, Nike etc
Super disappointed in the customer service here I went in and NO ONE came to see if I needed help then I went up to an employee and I asked him for a shoe and he seemed bothered by me but said he would get it. I wanted about 15 min and he still hadn’t came but I had seen him helping others. I was looking for someone else to help me and I accidentally bumped into him and he rolled his eyes and walked away. Finally when I was helped another 5 min later they told me they didn’t have the shoe I wanted in my size. Should’ve talked to the manager because most of the staff was rude.
Really cool store love their uniqueness!
One of my favorite places to buy shoes. The staff is super friendly and helpful. They have a great variety of shoes you can choose from.
Loved this store because I loved everything about it. Who knew that it took 1 Person to mess it all up. The assistant managers name is Cynthia, she made me realize what I Didn't Want in a Job. At first she was kind and just 2-3 months pass and she Turns into a total different person. I don''t understand why she would stay working so long in her position when she does not know how to Manage. The other managers advise me to talk to the Store manager but at that time I was struggling so bad I couldn't afford to miss my 9-5 Full time job I had just to go and make a statement on the Ass. Manager "Cynthia", It's going on 2 years now that I have not worked even stepped foot in that store because it brings so many bad memories back. Also during the time I worked their I was not the only one who felt the same about her. Other co-workers felt the same but like me,
they must have felt like they couldn't say anything. Many people have left also because of her but at this point just know what to expect if Cynthia is still working at this location. I hope Not!!!!
they must have felt like they couldn't say anything. Many people have left also because of her but at this point just know what to expect if Cynthia is still working at this location. I hope Not!!!!
Work at distribution warehouse at La Mirada location, awful experience of repression atmosphere kind of all for me,nothing for you Giving 4-6-8 hours a day from time to time,harassing is their specialty (2016),,,just another sweat shop making big profits out of local and oversea workers,despite their "foundation "
A bit smaller than normal. Didn't have the proper sizes for a M/S woman. Wasn't offered other store redirects or online ship to home options when they knew a style wasnt available at their specific area.