Top Hospitals in Bel Air, United States

typing this as i sit here. it’s been 5 hours. there was 3 of us in the waiting room and nobody has been called back yet for anything. i’ve asked about wait times to be told ask a nurse and that the people at the front desk don’t know. how can you be a hospital and not give us any update on anything. test results have been given back from the nurse walking around 3 hrs ago and we haven’t heard anything since. no take this to help no let’s get you started on something, nothing. asked for pain meds multiple times now. nothing. asked for nausea medication, nothing. there is now about 8 people who have joined the waiting room since and all are not gonna be happy about the wait. seriously get it together and do better for your patients.

I would NOT recommend this hospital to save my life at all. We had to wait 4 and half hours just to get vitals. Then was told we could look on line to see the x-rays. I tried looking it up and can’t till I get seen by the doctor. The ER lady was so rude and she look for a job outside of helping people. If you need help go to Franklin square.

Absolute joke of a hospital. Would rather die from my symptoms than have to come back here.

Any time I have had the absolute pleasure of having to come in for vomiting symptoms (I have gastritis so this is unfortunately common) I have been talked down to by nurses and staff for having “cyclical marijuana vomiting” on multiple occasions, even one where I had stopped using cannabis for a prolonged period of time with no ill effects.

Was met with incredibly unhelpful and even rude nurses, Having one basically refuse to fill my liquid I.V. And even start to argue with me about my symptoms (as if she could feel my feelings better than I myself could. Which feels a little out of line for an infusion nurse, but hey - im not the doctor! (Something they will remind you about here)) While the back of my throat felt like it was closing in on itself from dehydration.

Ungodly waiting room time no
Matter how empty the place is. I’m pretty sure the actual currency they run on is leeching the energy from your pain, suffering and frustration.

Once you finally make it in to the emergency room you can expect literally anybody and their mother to just appear and harass you. Absolutely no oversight. Was writhing around in an indescribable amount of pain vomiting into my bedpan just to look in front of my bed and have a complete stranger (not a nurse not a doctor, just some guy) come into my room and just ask “you good?” (Which also, what is wrong with you if you’re reading this.)

Would not be writing this review if it weren’t for the multitude of human beings I have come into contact with this building has hurt in one way or another from actual in real life negligence.

Anybody that has a hand in running this place should be absolutely ashamed and should be barred from working in the medical industry. Very glad to be on the other side of the country where there is zero chance I will have to be transported here again.

For shame. This is the Bad place.

Most of the nurses and staff are nice but trying to get them to take care of loved ones is ridiculous. They hang around nurses station and chit chat and gossip. My uncle had to go to bathroom and we called for help cause he is a fall risk patient and they have an alarm on his bed, 20 minutes no one came so I got him up and took him. They had the nerve to say you can’t do that and I told them then do your damn job. I know they are busy but standing around chit chatting for well over 45 minutes. Nah that don’t work with me.

The nurses, techs, and staff of the ER are all rockstars. They are very kind, friendly, and caring.

I think the problem is that the hospital doesn’t actually employ any doctors. The ER wait is absolutely ridiculous! There are multiple people in the waiting area writhing in pain, who have been here for hours. All the staff can do is try to comfort them. There are people with IV’s… in the waiting room. That seems crazy. I’ve been here for 4.5 hours so far and there is no end in sight. Last time I came to this ER I ended up waiting for 8 hours before finally seeing a doctor.

Unless you are bleeding out and have literally no other option, just drive somewhere else.

The nurses and staff all need huge raises. The admin needs to all be fired and replaced by people who actually care about patients and staffing of doctors.

Went in on Thursday (6/13/24) morning with severe pain in my abdomen. While checking in the nurse started getting vitals. Waited maybe 10-15 min before receiving an EKG and blood work. Total of 30-40 minutes from entering the ER and I was in a room in the back. They brought everything to my room, more labs, x-ray and sonogram. Out in less than 5 hours with an expectation to call surgery in the morning for a gallbladder removal as it wasn't an emergency. Staff was phenomenal, very kind and caring, all of them. Very happy with the quality of care I received.

Potential appendicitis, they leave you sitting in the ER for OVER 4 HOURS. Refused to allow anyone to speak to a doctor, let alone see one. Only techs and helpers. It seemed like pulling teeth to even get a nurse to speak to me, just trying to push the fact there were other people in the waiting room. Not to mention the looks of horror when I tried to leave. Like, hold me here longer and charge my insurance, but don't actively help a person who's struggling to breathe. Never again.

Some of the ICU staff aren't that great some were wonderful. However my father asked 3x to be removed from the vent, each time she, Ava the Physician Assistant told us it was too soon. My father then said it was time for the vent to come out, she said prepare for his death. A week later he is still with us. I truly believe the vent was never necessary. This hospital may have their financial situation placed well above patient care.

The company they contacted to send him home on hospice took tollgate vs Route 1. Drove exceptionally fast with his phone in his hand the entire time. The icare team lacked compassion, personality, and safety.

The white very old male security officer on staff at 10pm on 4-4 should be fired he is abusive, uncompassionate, and useless.

Go to John Hopkins.

First visit today at Wound Care Center with relative. AMAZING team. Nurse/Dr. were kind, explained everything, and total experts technically. Left feeling like we were on a good path and medically secure. Great care. Highly recommend!

My son just had ACL surgery and we were recommended NOT to take aspirin after surgery stating that individuals under 20 should not be taking aspirin, my child is huge one and to prevent blot clots at a low dose is fine two. Upper Chesapeake should consider who they are staffing and what their staffs education level actually is and what they inform the families. As a former CNA and medical assistant this definitely has me questioning the professional of the hospital. Besides the fact that they were confused on the insurance paper work. This place really should be shut down due to the lack of professionalism!
Our surgeon was great but ALL my experiences with Upper have been below par.
Besides the fact I know someone who almost lost his life over a blood clot from Upper Chesapeake.

I recently was hospitalized at UC and I'm grateful to them for their excellent care. From Er with Dr. Davis n team, Unit 1W nurses, drs, techs and staff were so gracious and kind. The Dialysis team Kim, Steve and Christina I am eternally grateful for taking time to figure out what treatment was best for me. The paramedics team that took me their are my heroes, they saved my life. I want to thank them. I pray God bless all of you , Davita, UC for helping me in my time of need. God bless everyone of you.

Absolutely an awful experience!! Took our 81-year-old mother there for chest pains. Said she had a heart attack. Kept her in there for 5 days. Didn't do a catheterization sent her home. Only to have her seen two weeks later by someone who actually
cared enough!! She had the catheterization done thanks to this doctor and found that she had 100% blockage in one artery and 70 - 80% in the other and had stents put in... Those doctors there, are only there for a paycheck. They don't care about the patients. They don't do what they need to do. How can you send someone home that you said had a heart attack who has the same pain they did that brought them there to begin with... HORRIBLE facility!!!

Worst ER experience of my life. I arrived roughly at 3AM with emergent abdominal pain. Took me 4 hours to be seen by an actual doctor and to receive pain medication. While this was going on, the entire nursing staff in the early morning was extremely rude to my wife and I. The blonde nurse (Morgan) kept yelling at my wife telling her that she is only one person and can do so much. I'm talking literal yelling while I'm in dire pain.

Finally, I get morphine and they do a CT scan and diagnose me with appendicitis. I get scheduled for surgery 5 hours later and arrive for surgery which went well. Late at night, a nurse who is responsible for checking in on me let me know that the hospital policy is that my wife has to leave as they don't allow spouses of of the opposite sex to stay the night. What kind of policy is that? I have WORKED at over half a dozen hospital systems and that is not the norm and is downright rude and disrespectful. You are all lucky that I am not suing this place. Would rate 0/5 stars if I could. If you are dying, don't come here.

This place is truly a disgrace to the medical field. People should be able to go to the ER or wherever is need and be treated respectfully and with bedside manners. Whether they look like they have money or not. While waiting with a friend for over 3 hours, a nurse came to us and complain about our conversation being held, when we expressed our frustrations that she is here for abdominal pain and has not even been asked the level of pain, the nurse replied "Well, you can go back and wait in the waiting room?" That is completely disrespectful and we didn't see the nurse again. I wouldn't recommend going here to anyone and fear if I am in situation that requires a hospital visit that I may have to go there.

After a wretched stomach virus from a bad salad I ended up taking my very first (and hopefully last) trip to the ER a few days ago. Although it was a frightening experience, I felt reasured that I would be taken care of well after speaking with PA-C Michael James Lewis. He has a calm and pleasant bedside manner and communicated well which was quite comforting in such a stressful situation. I cannot recall my nurses names, but all except for one were attentive and communicated well. I hope to never return to the ER, but if I need to I hope I'm lucky enough to be treated by Michael and those nurses again. I deducted a star because I was not told prior to discharge that I could receive a voucher for Lyft. Had I been told I could have avoided an hour wait for my friend to come from work to pick me up.

Terrible hospital.The Dr’s do not care about the patients, we were told lies as we were waiting regarding a referral being sent to hospice care. My grandmother was supposed to be leaving by ambulance at 5pm. They changed the time to 7pm, it is now 9pm. I finally go out to check with the secretary, as no one has come back to check on us and no one is around see what is going on and apparently the transport picked up the wrong patient, so we will be waiting who knows how much longer. They took the IV out of my grandmother, had her sit up on the edge of the bed to be ready and that was at 5pm. Not one person has come back to check in since 7pm. I have hit the nurse button 2 times now for help to sit her back in the bed and no one has responded. Do not recommend this ridiculous hospital…..side note: so many patients in the ER waiting room, while there were so many open rooms and nurses just hanging around.

My review is not based on a personal visit to Upper Chesapeake Medical Center. Sadly, my brother passed away at the ER there. I wanted to offer my sincerest thanks to nurse "Jennifer" in the ER on the day of 6/27/23. I live in Florida and had to be notified of the horrific news by her. He did not die instantly and she remained in communication with me the entire time. His spouse, Kim, stated that if it had not been for nurse "Jennifer, " she would not have been able to stay vertical that day. Jennifer was the calm during a terrible storm. She showed compassion and was so thoughtful and steady. Please acknowledge and appreciate employees like her. Her job cannot be easy. Thank you Jennifer Becker

DO NOT COME HERE EVER!! IF THE AMBULANCE SAYS THEYRE TAKING YOU TO THIS HOSPITAL TELL THEM TO LET YOU OUT IMMEDIATELY!! I went in after suffering 4 seizures over a 3 hour period after I had an excruciating migraine that prevented me from eating or drinking ANYTHING for 2 days. From check in to getting my blood drawn it was 2.5 hours. After sticking me 3 times and not being able to get more than a tiny bit of blood I was told that I was definitely dehydrated and would have to have an ultrasound blood draw. 5.5 hours later I have been in the ER with no one giving any care at all. I asked for an IV bag, nausea medication, and/or migraine medication and not one nurse or employee did anything for me. There was a guy that was brought in by ambulance with an open head wound after a car accident and they had him waiting in the ER for 5 hours until he finally got up and left. This has been a horrible experience and I sincerely hope no one ever has to go through an experience like the one I am still enduring in this disaster hell hole.

Had kidney stone attack & had to wait 4 hrs to see Dr. But was well taken care of after saw Dr. Was there total of 6 hrs.