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Reviews — 8
Very good experience with this clinic. Did not have to wait long for walk in and the doctor was knowledgeable and efficient. Receptionist was a bit off.
There is a reason why this place is rated 2.7.. An absolutely terrible clinic. Never repeat list. The receptionist (wears glasses) is the rudest, most unprofessional customer service worker I’ve ever seen. No doctors available. Though the clinic opens at 10, there is no doctor until 11am. So why open at 10? Absolutely terrible. Would give 0 stars if possible.
Waited 10 min., saw the doctor very quick and efficient. The receptionist was kind. I needed to see a specialist and was easily given my referral letters. Received my results in a week and had the doctor go through it in detail. Would highly recommend going during off peak time, excellent experience, got what I needed without fuss
Long story short, This clinic accidentally ripped off my friend, a Ukrainian refugee who worked for months in another country, for less than our minimum wage, to make enough money to come here, then refused to refund him or acknowledge their mistakes. It took my friend months to make what the doctor took from him in minutes.
When I asked if this was unit 18, the receptionist said "yes", when I asked the doctor if this was the place that was was a panel clinic, he said "I'm not sure, we've only been open two weeks, probably". He also said that if there were any problems, he would provide what ever extra documents we needed. That didn't matter because this place wasn't even a panel clinic,.which we needed. When we asked for a refund because we were misguided, we were transferred to the manager who got rude with me when I attempted to explain what had happened. Then I was transferred back to the receptionist who asked me to call back later and hung up on me. When I came in person to get this resolved, the manager sent me to the receptionist, who called the doctor, who told me, he had "heard about the kufufle" and eventually after us telling him that we were misinformed, he said "regardless of what the issue is, the work is done and we won't be refunding you".
I'd give zero stars if I could, they straight up scammed us.
I have an audio recording, but Google won't let me put it up here. It has been sent to the Better Business Bureau who will be conducting an investigation and looking into the consistency of the clinic's business practices.
When I asked if this was unit 18, the receptionist said "yes", when I asked the doctor if this was the place that was was a panel clinic, he said "I'm not sure, we've only been open two weeks, probably". He also said that if there were any problems, he would provide what ever extra documents we needed. That didn't matter because this place wasn't even a panel clinic,.which we needed. When we asked for a refund because we were misguided, we were transferred to the manager who got rude with me when I attempted to explain what had happened. Then I was transferred back to the receptionist who asked me to call back later and hung up on me. When I came in person to get this resolved, the manager sent me to the receptionist, who called the doctor, who told me, he had "heard about the kufufle" and eventually after us telling him that we were misinformed, he said "regardless of what the issue is, the work is done and we won't be refunding you".
I'd give zero stars if I could, they straight up scammed us.
I have an audio recording, but Google won't let me put it up here. It has been sent to the Better Business Bureau who will be conducting an investigation and looking into the consistency of the clinic's business practices.
I walked in for the first time and spoke to the receptionist if there is a possibility I can see a doctor, she asked for the purpose of my visit . I informed her my concern she immediately responded in a condescending tone and refused to accommodate.
She told me to come back at later time.
The receptionist neither asked for identification or any sort of contact info to follow up. It didn’t seem professional in fact a bit discriminatory. The tone she used and the behaviour she portrayed was alarming as if I should know not to come In at certain time of business operation at a walk in clinic.
She told me to come back at later time.
The receptionist neither asked for identification or any sort of contact info to follow up. It didn’t seem professional in fact a bit discriminatory. The tone she used and the behaviour she portrayed was alarming as if I should know not to come In at certain time of business operation at a walk in clinic.
I don't have much experience compared to this clinic, but my experience with this one was good enough. Dr.Kasianik is such a great doctor with a great heart. She helped me a lot, explained my X-ray results in detail, and tried to comfort me as well(since I was worried too much). She gave me the feelings she is doing her best to take care of her patients. The receptionist weren't rude at all😂 they were all nice + the pharmacists too!
If you see so many bad reviews, you dare to go to this Clinic, I will say, you are really very BRAVE.
Please note that the good reviews 1 year ago belonged to Dr. Aram, the doctor who worked here before.
DR. Kavita is the worst doctor I have ever seen in my life. She will never listen to every word you say seriously. She just wants to send you away quickly.
This is also the messiest clinic I have ever seen. She will put all kinds of messy things together. You will be in a small room with piles of trash, cotton swabs, medicines, needles, and various inspection equipment.
Please don’t make trouble for yourself, please read Google reviews carefully before going in, especially in recent months, and then decide whether to go in or not.
Please note that the good reviews 1 year ago belonged to Dr. Aram, the doctor who worked here before.
DR. Kavita is the worst doctor I have ever seen in my life. She will never listen to every word you say seriously. She just wants to send you away quickly.
This is also the messiest clinic I have ever seen. She will put all kinds of messy things together. You will be in a small room with piles of trash, cotton swabs, medicines, needles, and various inspection equipment.
Please don’t make trouble for yourself, please read Google reviews carefully before going in, especially in recent months, and then decide whether to go in or not.
