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Reviews — 8
Great store!! Everyone greets you and ask if you need help. Customer Service is great. Great place for Apple products.
No one ever answers the phone or responds to emails at this bookstore, and good luck contacting the store manager, Janet Uzzel, about an issue. For such a reputable school, it needs more customer service.
Loved spending time in this campus store. Such terrific school gear. Great selection of gift type items too. And lovely staff.
Best college campus/bookstore I’ve ever been to, and I am old.
If you are purchasing electronics or any electronics accessories, you are not permitted to return a product even if it is defective or damaged after opening and inspecting it. Save your purchases of important items for other places if you want to be sure they work
Decent campus store with several items for apparel and academic needs. The staff are very concerned with mask wearing even though DC seems to no longer have the mandates. Good bookstore although they lack bigger sizes on their clothing.
Super frustrated at GW Bookstore customer service. I bought a hood and tassel for graduation, but prior to the graduation ceremony I realized I wouldn't be able to go so I tried to return the items. They had never told me the items were nonrefundable when I bought them. I still had the receipt and everything and they wouldn't let me return. On top of being upset that I didn't get to walk at graduation, I had the added stress of paying for stuff I didn't use, and dealing with rude customer service. 0/10
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