Aquatopia Indoor Waterpark

Aquatopia staff was awesome from beginning to end. Everyone who works there is helpful, welcoming and friendly. Thanks for the great customer service 👏. As for the indoor water park needs some updating. It is a little smaller than other parks in the area. But for small kids and toddlers walking or crawling it was perfect experience.

I check in the bathroom door is locked so my kids and I waited over an hour for someone to come. We had to use the bathroom in the lobby .

We asked for room service 9am we return 3pm and no one came . The girl at front desk told us they only do house cleaning if your stay FOUR nights ??? Are you kidding ? In a children’s hotel with a garbage can the size of a lunch box ? Well she said she did me the “favor “ of requesting it again and they finally did it and we came back to our room not even locked. She had left it opened . Our belongings could have been stolen because of this!!!!!!

BLOOD CLOT was floating in the penguin park . I asked the worker if someone could clean it and what could that be ..she said oh yes it was probably the boy with a bloody nose. I felt disgusted and there were poor children under the age of 1 swimming in there so I left

OASIS bar is the WORST!! Heavy set girl was very rude and the lady with tinted glasses told a guest to “get out” because he didn’t have ID. She said to him “didn’t you read the sign at the entrance now get out” that’s no way to treat someone on vacation . He was clearly over 18 but that’s not the point the message could have been delivered differently .

I waited twenty minutes for my drink and I asked the heavy set girl at the bar if it’s normal to do so and she said can’t you see there’s only one person working ? Obviously she can’t be faster . She kept repeating how she couldn’t believe I didn’t understand that she’s alone and Our drinks were horrible . She added MANDATORY tip which I did not agree with since they treated me and everyone else so poorly. I did not return.

Buffet:
Horrible !! No labels god forbid you’re allergic to something . My husband doesn’t eat beef and I don’t eat pork and the workers do not speak English so we did not know what anything was . Nothing had labeling and the employees just stood around chatting and talking . The station that things were to be cooked on wasn’t labeled so no one knew there was that food option and no one was even standing at it. The desserts had flies on it. It was bad

For the amount I paid to stay here this was not the experience I expected . Everyone was so cheap . We asked for a cup of ice and they acted like we asked for a million dollar drink . We didn’t feel welcomed , pool wasn’t clean .. employee at the pool bar (heavy set girl and girl with tinted glasses) felt like they could treat people like TRASH because of the mandatory tip and it was wrong .
Will not be returning or recommending to anyone!!

Took the kids today for the first time and could not have been more disappointed. The water slide featured prominently on the website was closed, it was the main reason we selected this water park because we wanted to slide together. Only once waterslide was open with 2 different options to slide down, one purple & one yellow. Only one person in our party of 4 felt comfortable sliding down alone so the day was a complete bust. We let him enjoy the slide for an hour and then went and got pizza lunch which was delicious and then spent too much money on he arcade hoping everyone would leave happy. I feel the park should have disclosed in advance that only one of their slide attractions was working today or offered a discount on admission!

We really enjoyed Aquatopia. The whole place was spacious and clean. Really liked that. There were changing rooms. Showers. And large clean restrooms. I wish there was an elevator to get to the top for some of the slides. I have a bad ankle and would have liked to go on more of those attractions. But as it was, I loved the lazy river. The wave pool was wonderful also. My 7 year old son loved the splash pad and the hot tub where he could swim outside. The food was expensive but you get huge portions. I liked that they gave you towels there to use. And there were lockers available to rent to stow your stuff. We walked in to spend the day and found that you needed to buy tickets online as it's cheaper. So there is that. All in all, we did enjoy our time there and hope to go again in the future.

The whole experience was good.
The employees were great.
But the paying for parking was a surprise.
I have been a quest for years and I never pay for parking. Next time please give me the head up when I do reservations. Good luck!!!!

We really enjoyed the indoor water park! There were activities for all ages. We were able to go and swim and my 4-year-old loved the slides. We went during the summer and it was excessively humid. We tried to eat there and were just dripping sweat. I would not recommend doing anything outside of the water for significant periods of time.

Love love love this place but LORD the prices will destroy the bank. Getting the season pass is well worth it because day passes can get up to $175 per person. They don't allow outside food and drinks so look to spend $50+ for meals. I have a family of 6 and I spent $85 on one pizza, 2 burgers , a hot dog and 4 drinks. The portions are a nice size so everyone ate well. It's definitely a good place to go with the kiddos as there is tons to do!!!