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Refined rooms & suites in a posh hotel offering Acropolis views, plus a restaurant & a bar.
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Reviews — 8
The hotel staff were friendly and helpful, however they placed me in a special needs room, with very low facilities and if you have a back pain and can't bend, it makes your stay really uncomfortable. When asked if all the rooms were this low - sink top, and toilet etc- they said all rooms were like this - clearly not the case looking at the website.
I took a special car organised by you to drive me to the airport at around 3.30 pm on the 6th of December. My driver was an older guy, and the hotel charged me €120 for this service due to the taxi strike. I wanted to let you know that the service was beyond appalling, the driver left me at arrivals - not departures because he didn't want to pay the entry fee. He also told me to pick up my own suitcase - which is something I'd never heard before from any taxi driver in any place of the world. For 120 euros, I'd expect really excellent service and when I mentioned this to your driver, he turned around and walked off without saying anything, not even a thank you and goodbye. I am disappointed and appalled by this behaviour especially when you pay three times as much as a normal price. Please bring this up with your staff as I wouldn't expect such low standard behaviour and service from a driver hired by the Plaza.
I took a special car organised by you to drive me to the airport at around 3.30 pm on the 6th of December. My driver was an older guy, and the hotel charged me €120 for this service due to the taxi strike. I wanted to let you know that the service was beyond appalling, the driver left me at arrivals - not departures because he didn't want to pay the entry fee. He also told me to pick up my own suitcase - which is something I'd never heard before from any taxi driver in any place of the world. For 120 euros, I'd expect really excellent service and when I mentioned this to your driver, he turned around and walked off without saying anything, not even a thank you and goodbye. I am disappointed and appalled by this behaviour especially when you pay three times as much as a normal price. Please bring this up with your staff as I wouldn't expect such low standard behaviour and service from a driver hired by the Plaza.
Three of us stayed here for a week . Our stay was nothing less than memorable. The staff was extremely courteous, professional , friendly , kind and attentive . The hotel and rooms are clean . Location is superb smack dab in the middle of the action ! A special shout to Maria who took special care of us during breakfast . Will definitely stay here on our next visit ! Highly recommend!
Had a four night stay here last week. The hotel location cannot be beat - perfect for on-foot sightseeing in Athens! All of the staff that we encountered were very helpful and friendly. Overall, a nice property. Our room was nice, but seems to be in need of an update. Would have been nice to have some outdoor furniture on the balcony! Again - a nice hotel, but could stand a remodel in the rooms, especially. We also felt that the breakfast was just okay - the hot dishes seemed a bit off somehow (especially the cold breakfast potatoes). But plenty of variety available. Suggestion - how about a rooftop bar? Would have loved to have seen the Acropolis from the top of the building! Seems like a missed opportunity to me!
We were told we had an updated room with a balcony. It was a very small balcony with a view of the parliament which was nice. Room was small and needed some renovation. Large rust stain running down the tub in the bathroom and outdated fixtures. On the positive side, the staff was friendly and it was a very good location, close to things you wanted to do and had a view of the Acropolis.
Great location, spotlessly clean, absolutely lovely room.
The staff are very attentive and helpful.
We only stayed one night en route to a cruise, however on our return one week later we had a day to look around Athens before our flight home. The hotel took care of our cases so that we could wander luggage free.
Would highly recommend!
The staff are very attentive and helpful.
We only stayed one night en route to a cruise, however on our return one week later we had a day to look around Athens before our flight home. The hotel took care of our cases so that we could wander luggage free.
Would highly recommend!
Great location in the heart of Athens. Many of the rooms have an incredible view of the Acropolis from the balcony. Wonderful service that went above and beyond even arranging a delivery of left behind medication to the airport. The restaurant is up scale and tasty. Room service excellent. Highly recommend staying here if you want to be in the center of the action.
I have been coming here for 3 years now. The location is excellent and rooms are great. There is a delicious breakfast. However I can not say enough about the staff. I lost my Cartier watch at airport security. I realised once I boarded the plane but they would not let me off and told me to go to lost and found when we landed who would not help me. Lost and found gave me the wrong number to call. The front desk staff at the hotel not only found the correct number but spent a lot of time calling themselves and located my watch. They went above and beyond, Georgos and especially Maria! THANK YOU!!! I could not be happier. It is a great value and wonderful experience.
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