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Drugstore chain with health & beauty aids, prescriptions & photo services, plus mini-mart basics.
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Reviews — 8
The store is nice and clean but I have experienced numerous issues with the pharmacy over the last four visits. The drive-thru has two lanes but only one works however they don't tell anyone so you just sit there. Every time I have gone there my prescription is never ready and they say I need to come back in 30 minutes to an hour. The last time I returned well past the time I was told and was told it would be another 20-30 minutes. I like Walgreens but do not like to go there two or three times a day.
I'm sure staffing is an issue but they could easily do small things to alleviate some of the problems.
If you value your time and sanity I would suggest you find another place to give your money to.
I'm sure staffing is an issue but they could easily do small things to alleviate some of the problems.
If you value your time and sanity I would suggest you find another place to give your money to.
The worst of the worst. Will make you wait for 10 minutes at drive through window, just to be addressed. Everyone looks like they’re busy & doing something much more important than helping customers. And there was at least 5 “working” in the department, one in a white coat on her cell phone. Thanks for making me late again.
And I’m not going to mention there constant shortage of prescriptions. They can also be given a three day notice of medications that need to be refilled & three days later are still out of stock. I’m not in the minority here, they are not highly regarded in this area.
Horrendous.
And I’m not going to mention there constant shortage of prescriptions. They can also be given a three day notice of medications that need to be refilled & three days later are still out of stock. I’m not in the minority here, they are not highly regarded in this area.
Horrendous.
Extremely understaffed pharmacy. I have had prescriptions on hold for 2 weeks and can’t get ahold of anyone by phone. When I went in to pick them originally, I was told the pharmacist had to release them. Since there was a line of 10 people behind me I said I’ll come back. Big mistake. Only 2 people working that day, the pharmacist and cashier. Then the pharmacy was closed - for strike? I don’t know.
Awful service and continues to get worse. Closed yesterday with computer issues! Phone call this morning.....they hungup on me. Call this afternoon....33 minutes on hold and associate that answered would not even speak up so she could be heard! I'd really like to know when Walgreen management is going to start caring about there customers again!!!
If I could put 0 stars I would. I had an online coupon and the shelf was marked but the guy at the register refused to honor the coupon.
This is about the pharmacy and not the rest of the store. Pharmacy staff is nice, but my prescription wasn't ready when I got there, and I was over an hour later than it was supposed to be ready. I've had issues with Walgreens in the past, so I only use them in emergencies. I'm glad that it's very infrequent that I need to use this pharmacy.
If you want to know the price of allergy meds prior to getting to the register, good luck! A work around is if you have a smart phone with the Walgreen's app you can scan each one to see the price. I did bring this to the manager's attention but he was of zero help, and it appeared I was just an annoyance. When at the register I always use the Walgreens card from my phone's digital wallet and Apple Pay from my watch so my purchase is contactless. Just like It says on the card reader, BUT, it asks you to touch the keypad and enter your zip code. Something that is completely redundant and worse, is no longer a contact less purchase!
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