Manchester Airport

Airport is knackered but usually runs efficiently and can be very crowded. The railway station staff and miserable and useless at the concourse gates, they should take a leaf out of Europe's books. The ticket office is more helpful.

The airport is trying hard but why are the moving walk-ways not working? We are in our 70's and although we are not disabled, we did not see anyone who might help us with our luggage over the substantial distance to the railway station. Working walkways would have helped.

I'm frustrated with the audacity, lack of leeway and situational sense from the train guard.

I have an advance ticket from Manchester to Nottingham with changes in between at 9:17.

The 9:17 train was cancelled, so I asked the ticket man in reception what I can do.

He said to board the next train which was 8:48.

So I do this and see the train guard next to the doors. I tell her my situation and she refuses to board me because I have to board the train with the departing time closest to the cancelled train, so 9:07. Unless I buy a new single ticket from her!

That is a difference of 19 minutes! Ridiculous judgement call from her!

Nice coffe shop at Manchester airport train station.Its in the waiting room and called " Fresh"

The train station is connected to terminal in a convenient way. Though it's a bit of a walk from the station, the lifts and escalators make life easy. There are barricades on the escalators to avoid passengers taking heavy baggage.

Path which leads from airport to station is beautiful. Station itself is really small and crowded, management can make it more spacious and well maintained. Lot of people start from this point so improvement is needed. However communication for travellers to find respective platform is superb.

Good Metrolink stop that is conveniently located in Manchester Airport's interchange, so you can directly change to National Rail and other buses from here. It's a short walk to the airport terminals and obviously the stop is very useful for accessing the airport and as a means of travelling into Manchester City Centre and beyond. The stop is well lit and maintained and the waiting areas are clean and bright. Services to Victoria are frequent at every 12 minutes and an 'early bird' service runs in the early hours for Manchester Airport workers or users of the airport.