Pocha 32

Pocha32 has very cool interiors and good food. We ordered their famous watermelon soju cocktail, it could be a little stronger.

Went there with a group of friends a few days ago. We were treated very badly by one of the male staff there. It was a Korean guy with a strong build and about 5’3, was wearing a hat. Extremely poor service and ignorant attitude. The food looks nice on the outside but tastes bland and nothing special. Terrible experience.

The fruit soju here is really good! You can barely taste the alcohol, just the watermelon and melon sweetness. The wait time is quite long, especially on a fri and sat night.

Food: great and delicious. It came out quick and it was hot and the servers were nice

Customer service in the front: the worst reception I've ever gotten. My friends got a table and we're waiting for me so I went up the stairs and was looking. The hostess greeted me and I said "I'm looking for my friends", her literal response was "if your friends are not here then they're not here" and they put a bad taste in my mouth. But I found my friends table at the end.

Well, after we had all the food and drinks and paid our bills, the same person came to our table and literally kicked us out with such bad attitude saying "there are other people waiting for the table" ok what can we finish our drinks at least. Yea I've never been treated this way and I feel sorry for other who will experience this again.

Please reconsider this venue option as they do not value their customer's satisfaction.

We got the watermelon soju. We finished it in 30mins and didn’t get tipsy at all. I asked the server how much of soju they put in there and he said 1.5 bottles of soju. I know that’s not true at all. Will never go back and I tell my friends not to go there either. Definitely dilute the cocktail. Our server never showed up except to get the order and give us the check. We had to talked to two other servers who were actually doing their job tables next to us. I gave her 10 percent tip (I usually tip at least 20 percent or above of course) and she chased me down and asked me why I only gave her 10 percent lol. The manager needs to train their employees. Oh and also we had some pancake leftover and we asked the server(not our main server bc she was nowhere to be found) for the to go boxes and he brought us a container for soups……. I told him can I get the to go box for the pancake(i pointed to the pancake) and he was like “i gave it to you”….. so i said
“ yeah but this is for soups. we need the one for pancake” DO NOT GO HERE……I’m Korean myself and as Korean, I’m ashamed that this place is a Korean restaurant in NYC. For those of you who are not Korean, please don’t be disappointed in Korean culture bc of this place. They were for sure the worst Korean restaurant I’ve ever been to. If 0 star was an option. I would have given them 0 star. Their overall star rating is 3.9 (which reflects on other customers experiences as mine) and I know it won’t get better unless they actually care to work on their services and stop cheating on the cocktails.

Place is small and has low ceilings so it can get quite loud. We found ourselves having to shout across the table to hear each other. The service here was below average and we felt like the staff doesn’t really care.

We tried the watermelon soju and it was refreshing however I think we saw these watermelon bowls being reused so I’m not too sure of how sanitary that is.

There were some good pints though. The rice cakes, kimchi fried rice and army stew tasted like the classic dishes and were flavorful. The army stew was packed with lots of meat.

This is the best Korean restaurant I had in New York. The BBQ squid is out of my mind, too delicious. The fried rice is no joke either, literally 10/10. Wish I can come back for this fried rice.
Also super strict about legal age for drinking, if any one of you don’t have ID then they won’t sell you alcohol, not even digital pic.