The Optical Shop on Whyte

My contact lens got lost in my eye lol. I was not able to flush it out and I called the shop just before closing to see if there was a Dr who could help me. Dr. Choi stayed and waited for me to arrive. She was extremely thorough in her exam and made sure everything was okay. My eye was super irritated and she recommended the appropriate care. Her staff who were there were all super friendly and accommodating as well.
Thank you to all for staying and helping me out on. Friday night when I know you just wanted to get home.

Very accommodating and friendly especially Jowen, Michelle and the young male who helped me look for a specific sun glasses. This is why I dont mind driving for 2hrs just to get my eye examed and glasses here.

I Love this Optical shop , because they are so professional and friendly .
They are very patient, they care a lot about how you feel and they help you choose what makes you happy the most.
Their customer service and the guarantee they offer you is impeccable.
I highly recommend this optician, I love my glasses, the extraordinary service in the more than 5 years that I have bought my glasses with them, the health of my eyes is always in good hands.
Thank you !!!! : )

I came in needing a pair of glasses, and she was super patient trying on at least 30 pairs till we found a good one. She was very helpful!

Worst shop ever. Recommended a pair of cheap plastic frame and single vision lenses and costed me 350 for my 8 year old. Later talked to an optician working at another shop. He told me it cost 1/3 at Costco.
The frame broke in 6 months btw. What kind of low life rip off little kids?

This is a really awesome experience. I would like to buy a pair of sunglasses here. Once I got inside, people working there were so nice and showed me many choices and helped me with the best one. With the best smiling face in the world, the young girl helped me for examine the eyes. The doctor was even nicer to explain my eyes and related things. He was very patient and gentle, professional and knowledgeable. I have learned a lot by short meeting with him. Such a nice gentleman! He also told me that my eyes were really healthy which relaxed me. Because I worried too much about my eyes, I replied on my one good eye too much. The boss was a very nice lady, she patiently and nicely helped me about everything. I felt like at home when I stayed there. When I talked about my health card without a plastic bag, she immediately gave me one for free. Such a kind and nice lady. I love being their customers. After just two days, my sunglasses are ready. Actually, this is one of my best shopping experiences in the past. Very cheerful!

A very infuriating experienced! how terrible the service is! me and my wife were there on time for our eye examination, and suddenly a man and his family were late fore more than 30 minutes cuts our que. I told one of the staff that you’re cutting our line for a late patient, but, she went straight to the optometrist to arrange what the guy needs. To make it worst, the optometrist accommodated the guy and his family in front of us. If they could only ask in a good manner. Thank you for assisting your new clients with such manner.