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Reviews — 8
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Copper Creek is a Silverado Ranch GEM!! I was assisted by Tina, she was very helpful from start to finish with my application thru move in! This was the most stress free and happiest move I’ve experienced in a long time! Tina’s Manager went above and beyond to get my paperwork checked and approved which allowed me to get a sooner move in date! The apartment is spacious, clean, & very homey! I couldn’t ask for a better place this far! Thank you to the whole Copper Creek team!
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Tara and Tina were amazing walking me through possible rooms and answering all my questions. The property itself is very nice. Quiet, clean and the common areas are well-kept and the facilities are very nice.
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Expect to need to go to small claims upon move out if you want to see any of your money back. Your move in condition report, photos and other documentation will be useless. Management will force you to go the legal route.
I had clearly called out damages in the condition report when I had moved in. Their management conveniently filled out a "perfect" condition report on my behalf when I moved in, thankfully I did not sign it, and documented damages instead.
They still billed me for the exact damages that I had called out in the move in condition report, and have now taken months to resolve the issue.
Pathetic. Do better.
I had clearly called out damages in the condition report when I had moved in. Their management conveniently filled out a "perfect" condition report on my behalf when I moved in, thankfully I did not sign it, and documented damages instead.
They still billed me for the exact damages that I had called out in the move in condition report, and have now taken months to resolve the issue.
Pathetic. Do better.
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I had an extremely frustrating experience with them, particularly regarding their parking policy. They enforce strict guidelines on parking, even in the uncovered areas, with rules like no back-ins. The yellow parking tag they use leaves an unsightly mark that persists despite multiple carwashes. My car was towed once, and the markings left behind are proving stubborn to remove.
The recent change in the computer room to accommodate three Peloton bikes, explained by Ryan, the only commendable person in management, seemed promising. However, on a Sunday visit, I was abruptly interrupted during a guided workout by a staff member who claimed the room was closed after office hours, contrary to what I had been told.
This inconsistency in facility access, coupled with a rigid attitude, feels like dictatorship rather than tenant convenience. Moving here may not guarantee peace, as evident in the numerous 1-star reviews highlighting the challenges faced by tenants. Consider the experiences shared by others before deciding to reside here.
The recent change in the computer room to accommodate three Peloton bikes, explained by Ryan, the only commendable person in management, seemed promising. However, on a Sunday visit, I was abruptly interrupted during a guided workout by a staff member who claimed the room was closed after office hours, contrary to what I had been told.
This inconsistency in facility access, coupled with a rigid attitude, feels like dictatorship rather than tenant convenience. Moving here may not guarantee peace, as evident in the numerous 1-star reviews highlighting the challenges faced by tenants. Consider the experiences shared by others before deciding to reside here.
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I wish to express my utmost appreciation for the exceptional service provided by the staff at this apartment leasing community. Upon deciding to rent an apartment here for my company, I interacted with several remarkable individuals. Initially, Tina exhibited both profound knowledge and a commendable demeanor. Additionally, Natasha, whom I was referred to, demonstrated exceptional expertise and an infectious enthusiasm, coupled with a dedicated approach to accommodating our needs promptly. With their assistance, we efficiently prepared for a successful move-in within a short timeframe. Furthermore, Tara, who facilitated our final preparations, displayed exceptional knowledge and grace, ensuring that every detail was meticulously addressed. Her proactive approach even allowed me early access for necessary arrangements. I am truly grateful for their collective efforts in making this transition seamless and hassle-free.
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I’ve been at Copper Creek for almost 2 years now, and I’ve been very impressed with the increase in community activities as of late. From bingo to pool parties to trivia and yoga, there are plenty of opportunities to mingle with other residents and have fun. The amenities are pretty updated and the apartments are clean. They make sure to maintain up-keep, with re-painting the buildings which I appreciate. The parking is not the best, as you only get 1 parking pass (under covered parking) per unit, regardless of how many cars there are, but if you work out a schedule, it’s not too bad. Overall, my experience has been great living here.
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Copper Creek has been my safe haven from a past corrupt management company at my last apartment complex. The team here at Copper Copper is so transparent, supportive and fast to react with any of my needs or requests. The property is clean and well kept, I have yet to have any complaints or problems with neighbors or staff. I love the gyms and pools we have available here . I also just got my notice to resign my lease, and I am pleased and excited to continue and live at Copper Creek ♡ oh and I just love how spacious our balconies are :)
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