Aritzia

Girls in the shop are rude and impolite. They should change jobs and not be in contact with customers. I feel sorry for the owner who sees the turnover decline and customers fleeing due to poorly behaved staff. I got a poor store experience !

They did not refund me after an item went out of stock prior to arriving to my apartment. They would not pick up my calls either even though I called them many, many times.

Always expect the worst customer service. You girls are working retail — act like it. No need to be rude or snobby.

Probably the worse service I’ve ever gotten at an Aritzia store. Over the top snobby girls, and just poor customer service. Let me humble you girls real quick, you work in a retail store, get off your high and mighty horse. You’re no better than anyone else (and this is me being polite).

Probably the worst Aritzia location I’ve ever been to, truly. The staff here are bottom of the barrel. Pierina who I believe is the manager is condescending and just has no idea what’s going on. Kait has good style and makes great picks but as a style advisor has ghosted me, not followed through on orders made, flopped on PSAs, just unprofessional all around. I had one interaction with Julia and honestly it was rude, not helpful at all. I did overhear Pierina barking orders at her so possibly just a bad mood. If you want anything from the staff here it’s not the location to go to.

Additionally, the stock and selection isn’t great. Just overall the worst Aritzia you could go to. Their only redeeming quality is the convenience of the location.

All the other reviews seem to care about the staff, so I'm going to address the clothes. High quality fabrics with excellent fit and finish, style a step above Adidas, Lululemon, and Nike on fitness gear. Prices are a premium over many other brands, but seem appropriate for the quality.

It's a family day. I walked into Aritzer on queen street & received a few warm greeting from the staffs. The store was clean with combination of winter and spring collections. I love some of the new items with the uplifting colors. With the staffs help, I got both top and pants. I am happy with the purchase and Service. Will go back !