Dollar Tree

Place was a mess! Cashier was outside smoking when I came in. They are charging more for merchandise. I would describe this store as a pig pen. The store is obviously poorly managed.

This is the worst Dollar Tree Ive ever been to. The store always looks like it was tossed around, and when I was waiting in line today, the worker that came up to help get people checked out blamed ME for not calling?? How about you pay attention to your OWN store buddy? Jesus. I work in retail and hardly ever leave reviews but I cant stand this dollar tree. Drive 20 minutes away to burlington, it’s worth it.

This dollar tree has some of the BEST and WORST employees I've had the pleasure of dealing with. There are a couple of women who have worked here who were AMAZING individuals who did everything they could to help you... However, my last visit really soured my opinion of this establishment.
I searched up and down every aisle for something. A product I'd bought from here previously. While exploring, I finally decided I would settle for any product that was even remotely similar to what I was hunting, but still no luck...
I truly hate asking the employees for help. Most of the time, it is a Russian roulette as to whether or not the employees decide they will help or sound like they wish you would drop dead and leave them alone.
I asked the only employee I could find, the cashier.
My receipt says his name is Mataio. He informed me that he didn't work at that store usually and had no clue where to find my item but said I could ask the other guy.
"The other guy," I actually thought was a customer...
He was kinda walking around and completely zoned into his phone, seemingly ignoring all else.
Not to mention the giant headphones on his head.
So, I decided to walk around a bit more in hopes I'd find some kids bubble bath or some paw patrol toys for my toddler without having to disturb, "the other guy."
Ultimately, 3 laps later, I finally broke down and steeled myself to talk to the other guy.
I saw him near a cart loaded with boxes to stock, and I swear he must've known I was coming to speak to him as he quickly rounded a corner and vanished. I waited a bit until I saw him come back to the cart, again, phone in hand, eyes not deviating from the screen. I approached him until I was about 5 or 6 feet away and called out, "Excuse me. "... 3 times... Each time louder and more exasperated than the last, waved my hand in his direction before the final 4th "excuse me" and waving my entire arm toward him.
No response... Either his headphones have some seriously great noise cancelation, or he was proudly ignoring me altogether. Either way, it was embarrassing and I quickly made my way to the front so I could leave with the few Items I had and the small amount of dignity I still held after loudly calling out and trying multiple times to get his attention.

I am a store manager of a local business, and while I may not know the policies of Dollar Tree in particular, I can't imagine they are so vastly different from ours that noise canceling headphones and a fully immersed cell phone experience are high up on the job requirements and expectations... That being said, this was by far one of the worst experiences I've had at any your stores... I've had some rude employees in your various locations in the past, but "the other guy" trumps them all...
Looking back, I wish I'd have gotten a name or a picture of the young individual in question... But unfortunately, he was just the other guy on shift...

Drove 20 something minutes just to go here and it’s closed at least 4 hours early. Sometimes things happen and a store may need to close early BUT, this is not the first or second or even third time. They’re so unreliable! What a shame this place can’t manage to get it together.

What a mess. This store is messy, the floors are filthy and the shelves are bare. I haven’t been here in a few years, but it’s gone way downhill. Does corporate ever check their stores. They need help here.

This review is for the company not the store
I dont know whose corporate brainchild it was to throw company funds away bringing another dollar store to twin lakes but trust me!! Every single person ive talked with can't believe n our lil town we now will hv 2 dollar stores. Lake Geneva has one dollar tree twin lakes a fraction of population there....& on top of that ur a garage sale store. Youll b closing ur doors.. cant sustain a business with summer traffic only what a waste & a disappointment.

This store seriously needs help all the The shelves are empty I'm so Surprise the upper management has not stepped in to try to help the store. I don’t even know how they’re even managing with not having pretty much no merchandise on the shelves and being able to keep up with profit...