Silver Star Medical Centre

Rude staff. They have a posting saying they don't tolerate abusive language, but the receptionists themselves show rude behaviour. When you can't understand what they have said or say something that's not what they want to hear, be prepared to be looked down on.

What kind of receptionists do they have working there. Asked to book an appointment with Dr Nancy and they tell me it’s a 3 month wait period! So I booked it anyway and they seemed surprised! What like you think I’m gonna give up that easy! Trying to test me. Ok let’s play that game! Also gonna make a complaint to Toronto Public Health about that clinic.

Worst medical clinic I've ever been to. The receptionists are rude and the doctors are uncaring.

Doctors are great, but the reception people are the rudest I have encountered. They act as if they re working for free and doing you a favour. They require a mask and don't even supply it. It is ok to mandate mask in your own business but you have to supply it since it is not required anywhere else.!!

This clinic need a better management or staffs that know how to work properly. My calls were never answered and going there I need to wait like 1.5hrs to 2 to be attended. Doctors are overbooked or have a lot of patients as the staff said. Unless you are dying… you have to wait. And no improvement all these years.

If I could give this place 0 or negative stars, I honestly would. This clinic is a joke. The receptionist/nurses here are incompetent and untrustworthy.

My family doctor left this clinic back in December, and when I asked the office what I should do in November, they told me word for word "we are going to distribute her patient files among the other doctors."

So I trusted the receptionists on her word that my file was going to be handed to another doctor in this office. And it was not. And now I have to go find another family doctor.

This is a blessing in disguise, while my family doctor was honestly awesome, the receptionist staff and customer service was a joke.

I was not offered an alternative solution, I was not offered a different physician than the one I thought I had been moved to, that my sister was moved to.

The receptionists will not fight for your health care, so I wouldn't expect the doctors here to either.

This place is poorly rated all across the internet for a reason. Stay away and find somewhere else.

I regularly visit this clinic. The hours are not great and neither is the service... Front desk staff are quick to dismiss you and the waiting area is cramped... All that said, I like my family doctor and this is her location so the rest is tolerable.

On the positive side they are usually on time for appointments which is great compared to my previous doctor who was always 45-60 minutes late even if I was booked first in the day.