Local Guides World
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Reviews — 8
The shop offers wide range of very different lights with reasonable price( most of other shops in the same lane sell similar standard kind of stuffs) .
Their customer service is really good as well.
I ordered a fancy light(forgot the type). The light seemed abit dirty when it was delivered. I called a few days later to check if they can help to remove it. Appointment was fixed really fast for their staff to come down to my place take a look at it.
When the staff(Ang) arrived, he tried to remove some stubborn smudges with CIF for quite a while then decided to bring it back to have a better cleaning time.
They called few days later to inform that the stains are not able to be removed completely and offered to change the light. But I insisted on having the same as I liked it a lot.
They were accommodating and agreed to clean it as much as possible.
Ang came dropped by within the same week with cleaned same light that looked much better. No additional charges.
Thanks to the whole team, forgot the chinese lady owner’s name who gave us a good price, Rosa , Denny, and Ang!
Their customer service is really good as well.
I ordered a fancy light(forgot the type). The light seemed abit dirty when it was delivered. I called a few days later to check if they can help to remove it. Appointment was fixed really fast for their staff to come down to my place take a look at it.
When the staff(Ang) arrived, he tried to remove some stubborn smudges with CIF for quite a while then decided to bring it back to have a better cleaning time.
They called few days later to inform that the stains are not able to be removed completely and offered to change the light. But I insisted on having the same as I liked it a lot.
They were accommodating and agreed to clean it as much as possible.
Ang came dropped by within the same week with cleaned same light that looked much better. No additional charges.
Thanks to the whole team, forgot the chinese lady owner’s name who gave us a good price, Rosa , Denny, and Ang!
Wide variety of lights to choose from and friendly staff to assist you throughout your shopping journey (they will recommend which light is suitable for your needs). Fast and reliable after-sales service too! Recommended 👍
A little over priced. Different staff members quote different prices for same item.
Bad service and attitude. Tell you 'not their problem' after they realise no stock and make you go down all the way to the shop.
Good service,good product👍
Michael and staff was fabulous in their service and knowledge.
Big range of lights with good advice given by the staff on how to achieve a ‘luxury effect’