Patient First Medical Clinic and Diagnostics Center

I recently had a 2D echo done, and the staff was highly professional, friendly, and attentive. They made me feel comfortable throughout the procedure, and the results were promptly explained by the skilled and knowledgeable staff. Highly recommended!

Their ground level was newly renovated for a more convenient and inviting look.
I only come here if I need a quick medical check or Rx for some medicine to clear my ailments otherwise I’d rather go to a hospital’s ER nearby for a thorough check up.

Doctor was late in appointment, had to wait for an hour, and he didn't even bother checking the injury itself. Although it was only minor, I immediately went to the clinic for an urgent care/first aid but received none. And even after consultation, I received no treatment for the injury. Just a prescription based on what I think the injury is, adviced for x ray and that's it. So I had a second opinion from another clinic, and when they checked the swelling was so bad and asked why there's no first aid treatment applied 🤷‍♂️ Very unprofessional for Patient First. Eyes on the money only just because I have HMO and for the sake of "may masabi lang".

I recently had a deeply disappointing experience at Patient First, and I feel compelled to share my one-star review of their services. My mother went to this medical facility for an anti-tetanus vaccine, and the whole experience was far from satisfactory.

Firstly, the wait time was simply unacceptable. We arrived at the clinic and waited for an hour before anything happened. While I understand that medical facilities can get busy, it's essential to manage patient schedules efficiently. Waiting for such an extended period is not only frustrating but also unnecessary.

The real shocker came when, after an hour of waiting, the nurses informed us that my mother's vaccine would have to be postponed until the next day. It was already 5 pm, and their reasoning was that they needed to close for the day. This is where my disappointment turned into frustration. Healthcare providers should prioritize the well-being of their patients, ensuring that they receive timely care. Patients, especially those who have been waiting for an extended period, should not be turned away simply because it's closing time.

Patient First's decision to make my mother go home without administering the vaccine she came for is not only unprofessional but also potentially dangerous. Tetanus vaccinations are crucial, and delaying them without a valid medical reason is a serious lapse in patient care.

In the end, my mother left the clinic without the vaccine she needed, and our trust in Patient First's ability to provide quality healthcare has been severely eroded. I hope that this review serves as a warning to others considering this facility for their medical needs. We all deserve better when it comes to our health and well-being.

I got an excellent service yesterday from the doctor, medtech, nurses and clerk and the guard. They are all extending their service to patients. Keep it up.

One stop clinic. Diagnostics, consultation, Physical Therapy and Pharmacy

This clinic has gotten way worst than it already is...my mom went there to have another check up...lo and behold they said that they no longer have my mother's medical history. YES, they do not keep records of your medical history mind you the last time my mom went there was just 6 mos ago and they no longer have her result. What kind of clinic who doesn't keep records of their client...so no I do not recommend this clinic, added to this is their waiting time it'll take you hours to get checked even if you went there early all of the staff there are disorganized says different things everytime you asked them....so don't bother going to this clinic it's just a waste of time and money!!!!