Bartley Green Medical Practice

Rang today for an appointment, was No. 11 in the queue, got cut off. Rang straight back, got to No. 10 got cut off again!, Rang back, no appointments available. This is not the first time this has happened. The telephone system is a complete joke.

This is how work out GP practice. No patients but also not available appointments. I waiting for blood test and they late 😡🤦🏻‍♀️

Do not go to this doctors made me and my partner go days without tablets staff are rude at the front desk plus wated on phone for over hour after being told no appointment s left to sort are tablets but got told to ring at 9am which we did not happy 😒

Terrible staff, arrogant GPs, always making me go in for repeated appointments for my medication when they could just as easliy mail it to my house as my condition won't ever change.

Two weeks ago I got two pre booked appointments for next day,
I got blocked duct and it turned into abscess so this time I had to do review check up and there is another lumps so I wanted to have check up as soon as possible , I don’t want another abscess situation, but this time I didn’t get pre booked appointment,
Receptionist told me they don’t do pre booked appointment , if you guys can’t do pre booked appointments then how come I got two pre booked appointment earlier.
And there is one guy mention in review he always get pre booked appointments.
WHAT IS THE RULE ??????? Have one rules PLEASE 🙏
It’s very hard to get appointments for same day and had to wait in queue for 30 min in call 😏😏

I have the used for general check up and blood test so far and it has been superb so far.
Booking appointment has been easy for, even getting same day appointments. You do end up on call que( was on call number 22 this morning!) but still managed to get same day appointment.

When I read all the negative reviews here I was worried registering with this GP but has been great so far.

Always been able to get an appointment. Even when you phone on a Monday morning and your 25th in the queue.
Lovely doctors, always understanding and empathetic to whatever the problem is. Thorough with children. No complaints.