Local Guides World
Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability.
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Reviews — 8
Went on Sunday afternoon. Service was so slow. Lots of staff but most not doing very much. One till on, 2 baristas, usual Deliveroo drivers being served first and the rest of us waiting like eejits. Won’t be back!!
Rude waitress. Hot coffee was served cold and staff were rude and tried to make me feel uncomfortable as possible. Only one nice staff member who was happy to rectify cold coffee issue when asked. Do not go here unless you want to be met with poor hospitality and rude overly sarcastic members of staff
Over-busy, ignored by staff - after waiting 25 mins for coffees that had paid £15 for, was announced to a large crowd that orders had been lost(!)
Asked for money back at till- was refused until Manager had spoken to me - had to leave due to time. - Fairly awful daylight robbery 😞
Asked for money back at till- was refused until Manager had spoken to me - had to leave due to time. - Fairly awful daylight robbery 😞
I especially want to praise Ember - who was absolutely outstanding when my daughter became ill while ordering her coffee. I'm grateful for the way you handled the situation and the care you showed. Reassuring to see those processes are in place, and Ember showed themself to be a great asset to your branch.
This Starbucks is nice compared to others, it’s a bit more modern looking with some comfy seats. There’s decent space to bring a laptop as well which is handy!
I tried the toffee nut latte last time I was here and defo not worth it, would not recommend, but their normal coffees are nice. Just a bad choice on my behalf!!
I tried the toffee nut latte last time I was here and defo not worth it, would not recommend, but their normal coffees are nice. Just a bad choice on my behalf!!
I normally go here to get some work done while sipping on freshly made coffee. It’d say this is the best Starbucks in Edinburgh according to the consistency of coffee taste.
They gave me frappuccino with different name on it. Where my name is Chandan but they served me with the name Antony on it. I had to wait for long time, not knowing it's for me. Finally I lost patience and asked the staff, she replied with an attitude asking me to take the drink, with no apologies. And most importantly my drink was supposed to have coffee but this one didn't have. I had better expectations from Starbucks in treating customers.
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