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Reviews — 8
Awful every time. Inefficient, non-communicative, and run down facility - feels like you are in Cold War Yugoslavia.
DECEMBER 28, 2023
I NEEDED TO HAVE BLOOD DRAWN TODAY.
OUR SON, DAVID ASKED ME WHY WE HAD TO DRIVE ALL THE WAY OVER FROM SILVER SPRING, TO ROCKLEDGE DRIVE IN BETHESDA TO THE QUEST LABORATORY,
ON THE WAY OUT OF THE LAB, DAVID SAID, "I UNDERSTAND NOW."
IN ADDITION TO THEIR EXPERTISE, THE SMILES ON THEIR FACES WELCOMING US AND THEIR GRACIOUSNESS THROUGHOUT OUR VISIT WAS MOST OBVIOUS.
THANK YOU,
KATHLEEN PATRICIA TIMMERMAN
I NEEDED TO HAVE BLOOD DRAWN TODAY.
OUR SON, DAVID ASKED ME WHY WE HAD TO DRIVE ALL THE WAY OVER FROM SILVER SPRING, TO ROCKLEDGE DRIVE IN BETHESDA TO THE QUEST LABORATORY,
ON THE WAY OUT OF THE LAB, DAVID SAID, "I UNDERSTAND NOW."
IN ADDITION TO THEIR EXPERTISE, THE SMILES ON THEIR FACES WELCOMING US AND THEIR GRACIOUSNESS THROUGHOUT OUR VISIT WAS MOST OBVIOUS.
THANK YOU,
KATHLEEN PATRICIA TIMMERMAN
had 10:30 appointment confirmed by email. Closed. Doors locked. No telephone number to contact.
I will never go to Quest diagnostics at Bethesda. The lady is so rude, I stayed there for 3 hours and yet I didn’t get my test. At the end she told me it is a lunch break and I should vacate the building. So sad after losing 3 hours and 10 $ for parking fees.
I have came here for a drug test multiple times and the staff I've meet were super friendly, cheerful, and polite. This time staff member was nice enough to give me one of those children's stickers at the end (my silly request). I feel safe and comfortable going here! Never had a problem.
Take care,
Take care,
For work protocol, I was assigned to go to this location. Setting up an appointment online was easy but very few slots in the timeframe I needed. No wait time. The set up of the office is antiquated. However, the lab technician was fantastic! I wish all techs and humans could be as kind as this man… There are a multitude of buildings in the complex - so plan ahead for parking and understand that even for 20 minutes, it’ll cost you $4.00. However, there is metered street parking that is cheaper if you have an appt during the hours they us available.
We had an appt and showed up early. My son now stands to lose his summer job because Quest cannot keep an appoint. This was an employer prepaid test and disappointing for a student trying to save up for college!
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