Local Guides World
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
1244 Lawrence Ave E Unit A Bldg B, North York, ON M3A 1C3, Canada

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Reviews — 8

SAMRIDDHI PATNI
at 2024 Feb 02
SAMRIDDHI PATNI
at 2024 Feb 02
Worst subway I have ever been to, I didn’t know it that is possible to make a sub that bad.
Dakshi Sehgal
at 2023 Jun 30
Dakshi Sehgal
at 2023 Jun 30
I went there to had a sub, there was no one in the store, I was the only customer. The employee kept on ignoring me I was waiting for her to start making my order, I started ordering and she just cut me in the middle and went, she just asked me my choice of bread and went again, I was standing and waiting for so long that I had to leave without getting anything and the subway employee didn’t even bother to stop me and kept ignoring. Store management should really look into this, who are they keeping and how are they attending customers.
Camila M
at 2023 Jun 02
Camila M
at 2023 Jun 02
Came 15 mins before closing today and the woman that was working had the door locked, she opened with a very ugly attitude ‘what do you want?’ We clearly wanted to order but her body language and tone of voice was horrible. Never coming back again.
Brenda Ryan
at 2023 Apr 19
Brenda Ryan
at 2023 Apr 19
Never had such a terrible Subway sandwich. Very few toppings. I counted four pieces of green pepper. Experience has turned me off Subway.
Sameer Paranjpe
at 2023 Jan 11
Sameer Paranjpe
at 2023 Jan 11
Worst experience due to just one person. Online it says open till 10pm. Called in @9:40 pm. But the store person said we’re closed and the REASON: “ I have to close the store and go home” ??? Are you serious? People plan their dinner accordingly. I understand it wasn’t right on my part to call just before closing of the store but THIS IS NOT EVEN BASIC CUSTOMER SERVICE (Not even mentioning the worst experience)
Kerry-Ann Crawford
at 2020 Jun 09
Kerry-Ann Crawford
at 2020 Jun 09
Horrible restaurant. The owner stated that they do not accommodate people who do not eat pork and wouldn’t make an adjustment to a sandwich that I was ordering. She was incredibly word. We are a black couple and we feel this was racial motivated. She was rude the whole time. We just ended up leaving. DO NOT GO THERE! Supporting these type of businesses keeps them in business.
Scott Gasson
at 2019 Jan 22
Scott Gasson
at 2019 Jan 22
My last two experiences at this location earned them this overwhelming review.

Experience one: my wife and I walked In to order subs and were informed that we had to wait while the employee at the counter processed an UBER EATS order. The employee then made four sandwiches and rang up the order for a driver who wasn't even there to pick up the food. The employee then told us we'd have to wait until the order was paid for by the non-present driver. Ten minutes later the driver shows up and pays, then the employee asks what we'd like to order - REALLY?

Experience two: we walked back in here a month after experience one, the open sign was turned on and the employee was serving a customer. We waited our turn in line, the employee competed the first customers order then looked at us and said "sorry we're closed" I looked at them funny and said "You can't be serious, we've been standing here for five minutes" the employee responded with "So?"

We left disgusted, the employee did not lock the door or turn off the open sign and as we got into our car we sat there and watched the same thing happen to another customer 90 seconds later.

So Do not be deceived, because apparently their open sign being turned on does not mean they're actually open!

This location could learn a thing or two about customer service which is why they'll no longer be serving our family as customers.

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