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Reviews — 8
Docked at pier 12 which unfortunately is a quite far from central New York City, very few local shops, Best way to visit New York City is on a bus tour with your cruise company, we visited Times Square and the Empire State building on a night tour with Marella Cruises and the guide was good and the visit to the Empire State building was fantastic with a 360 degree viewing of New York City at night. Times Square was very busy and a bit noisy, generally the traffic in the city is mega busy and overall a fantastic city to visit. The staff in the terminal are very friendly and helpful and the WiFi is good. Unfortunately there are no refreshment areas available in the terminal.
When boarding a ship with over 5,000 people it is difficult. Standing in line for 1-1/2 hours is difficult. Getting to drop-off luggage was easier. They need more security scanners to get the people thru the process.
The best experience ive ever had getting on my cruise. Plenty of seats while you wait to be called. Helpful workers. No cell service though in the building.
Visited the Brooklyn Cruise terminal to board the MSC Meraviglia in May 2023. A bit crowded but that's the same with any cruise terminal although it was easy to board a ship here then the Manhattan Cruise terminal.
Great stuff! Ready to entertainment. Great people. You have to have some patience because the area is definitely a little congested. If you're picking up an Uber you better off walking in from a few blocks away the staff we dealt with was very nice. They were accommodating and they helped us get through the process of checking in for the cruise ship. Coming back just if you can get off early. Take your time and you'll enjoy it
The custom is the WORST. To board 5000 passengers, there's only 1 security hate open. We stood in line for over 1.5hr to board a cruise ship. There's a serious problem at this port. Many passengers are complaining. Not even mention small children. Avoid this port if you can.
I have only visited once to board inside the MSC Meraviglia cruise for an event and i loved the vires of Manhattan, Governors Island and the Statue of Liberty 😍
