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Reviews — 8
If I could give no stars, I would. The place is dirty and there are workers sleeping inside. Some with no shoes on and dirty feet. And there are workers sitting outside drinking. Terrible. How do they do business?
Two times in a row they mark the order as delivered. Nothing there. Then 30 - 50 a call center calls me to ask me if I want the order and that the driver is coming soon. Unbelievable. Nothing gets through to them when you talk to the call center. They don't understand, never admit they did anything wrong. Absurd service.
I recently ordered from GoPuff through Grubhub and I have to say, it was a complete disaster. My order was over an hour late and when I finally received it, I discovered that some items were missing. Upon contacting customer service, I was told that they couldn't do anything to rectify the situation and I was left feeling completely frustrated and disappointed.
To make matters worse, I later discovered that some delivery drivers have been known to steal items from customers' orders. This is completely unacceptable and it speaks to the lack of professionalism and ethics within this establishment.
In addition to the terrible delivery service and potential theft, I also found that the overall experience with GoPuff was lacking. The ordering process was confusing and it was difficult to navigate the website. The customer service was unhelpful and unresponsive, which left me feeling like my concerns were not being taken seriously.
Based on my experience, I would strongly advise anyone against ordering from GoPuff through Grubhub or Seamless. There are plenty of other options out there for delivery services that are reliable, professional, and trustworthy. Save yourself the frustration and disappointment and choose a different establishment.
To make matters worse, I later discovered that some delivery drivers have been known to steal items from customers' orders. This is completely unacceptable and it speaks to the lack of professionalism and ethics within this establishment.
In addition to the terrible delivery service and potential theft, I also found that the overall experience with GoPuff was lacking. The ordering process was confusing and it was difficult to navigate the website. The customer service was unhelpful and unresponsive, which left me feeling like my concerns were not being taken seriously.
Based on my experience, I would strongly advise anyone against ordering from GoPuff through Grubhub or Seamless. There are plenty of other options out there for delivery services that are reliable, professional, and trustworthy. Save yourself the frustration and disappointment and choose a different establishment.
$66 order never delivered after nearly two hours. Called Gopuff and got some guy in a foreign call center who kept promising me it was ‘still coming’ even though the app showed that they were closed and not taking orders anymore for the day. Had to make a second call and go through the app’s customer service to get a refund because the Gopuff guy said he couldn’t help me except to tell me to keep waiting for the food to magically show up. He said because I ordered fresh food aka chicken wings, along with some regular grocery items, this is why it was taking so long. As if two hours was a normal timeframe to be at and still not have it delivered.
I have tried three times to order or purchase items here and they never have basics. No i dont need a $6 pizza delivered to me for $15 in delivery fees. This is warehouse and should mot be allowed in residential neighborhood.
THIS IS THE BEST CAFE IN NEW YORK! This coffee shop is beautifully built and creatively constructed.
I’ve ordered grocery deliveries from them and they have been great! But the highlight is their brown sugar latte with oatly. It’s the best tasting coffee I’ve ever had!!! I feel like I cannot go back!
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