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Reviews — 7
Cathy Consulo and Janea Robert have done everything they could to make my move and experience at hudson pointe amazing. They are super professional and timely with requests, and make sure to go the extra mile on everything. I would highly recommend living here.
Be prepared to get absolutely no sleep. Your neighbors in the brick building are inconsiderate garbage and will blast music endlessly. Your apartment will literally vibrate and pound from how loud they play it. Don’t waste your time here seriously.
Update 12/31/22 those same garbage neighbors next door to me are absolutely BLASTING music again. My walls in my apartment are shaking from their speaker. I can’t get out of this lease fast enough. Hudson point is full of trash, scumbag tenants. DO NOT LIVE HERE !!!!!!!! YOU WILL NOT BE ABLE TO SLEEP PEACEFULLY.
Update 12/31/22 those same garbage neighbors next door to me are absolutely BLASTING music again. My walls in my apartment are shaking from their speaker. I can’t get out of this lease fast enough. Hudson point is full of trash, scumbag tenants. DO NOT LIVE HERE !!!!!!!! YOU WILL NOT BE ABLE TO SLEEP PEACEFULLY.
I signed a lease and was informed 2 weeks before moving in that I could not move in. The previous tenants decided they didn't want to leave. Despite the fact that I had a lease and the old tenants did not, the apartment complex did NOTHING to help me out. They didn't offer me another apartment or attempt to evict the tenants. They left me hanging and broke our contract with only 2 weeks notice. I'm honestly glad I don't live there because if that is how they manage their property, than I'm better off somewhere else. I'm so utterly unimpressed.
When I moved into this apartment everything seemed great. I quickly realized the management consists of human trash that only want to siphon as much money out of their tenants as possible.
During the summer, I had an internship that required me to be away for a month at a time for two months. After the first month, there was an ant infestation. I called maintenance to take care of it. It was regarded as not as an emergency and they would take care of it, when they got to it. I came back after my internship had ended. There were ants everywhere and they had done absolutely nothing. They handled every maintenance request in this manner or worse. (I had a leaking issue which was also never even handled because it was not an "emergency".)
At the beginning I was given a contact number, which I was told I would receive communication from the apartment management and which I could call/text for any questions. As this was my first time renting an apartment, I had a lot of questions. For the first few days, they were responsive. After that, they provided absolutely nothing.
When it was ~48 days to move out time, I quickly learned about their two month notification policy the hard way. I had asked the person who introduced me to he apartments what I had to do when I wanted to move out, and she simply told me just let us know. When I drove to the apartment management office, I asked them if they needed any signed documents or any notice that I wanted to move out. They told me no.
Upon a week of moving out, I was given a call by a random number that I have never seen before telling me I needed to bring them a written notice and they were going to charge me two months extra rent. I told them that was ridiculous, but eventually realized there was no point fighting it. They had contacted me many times through a number, which my phone thought was spam and which I thought was spam, because it did not even show on google or any website as their number. They also claimed to have emailed me many times. I got one email from them when I moved in and that was it. I checked my spam and trash inboxes just to confirm.
The lady who gave me all this information and showed me apartments is clearly an incompetent scumbag liar. Furthermore, the apartment management did nothing to rectify any part of this situation. No one should look to them for apartments and should stay far away from these terrible people.
During the summer, I had an internship that required me to be away for a month at a time for two months. After the first month, there was an ant infestation. I called maintenance to take care of it. It was regarded as not as an emergency and they would take care of it, when they got to it. I came back after my internship had ended. There were ants everywhere and they had done absolutely nothing. They handled every maintenance request in this manner or worse. (I had a leaking issue which was also never even handled because it was not an "emergency".)
At the beginning I was given a contact number, which I was told I would receive communication from the apartment management and which I could call/text for any questions. As this was my first time renting an apartment, I had a lot of questions. For the first few days, they were responsive. After that, they provided absolutely nothing.
When it was ~48 days to move out time, I quickly learned about their two month notification policy the hard way. I had asked the person who introduced me to he apartments what I had to do when I wanted to move out, and she simply told me just let us know. When I drove to the apartment management office, I asked them if they needed any signed documents or any notice that I wanted to move out. They told me no.
Upon a week of moving out, I was given a call by a random number that I have never seen before telling me I needed to bring them a written notice and they were going to charge me two months extra rent. I told them that was ridiculous, but eventually realized there was no point fighting it. They had contacted me many times through a number, which my phone thought was spam and which I thought was spam, because it did not even show on google or any website as their number. They also claimed to have emailed me many times. I got one email from them when I moved in and that was it. I checked my spam and trash inboxes just to confirm.
The lady who gave me all this information and showed me apartments is clearly an incompetent scumbag liar. Furthermore, the apartment management did nothing to rectify any part of this situation. No one should look to them for apartments and should stay far away from these terrible people.
So, I recently moved out of this complex. Yes, the price is very reasonable. The apartments with the new flooring and newer kitchen appliances are not bad at all.
There are more negatives to positives unfortunately. Since it is winter while writing this i will start with that when there is a snow storm and the plows do come through they make a path in the parking lot but they bury the car in to the parking spots. Which is a huge problem.
The other issues are things like The building needs to cleaned more and some of the outlets do not work.
The other issue is DO NOT USE THE ONLINE PORTAL.
So so so so many problems with that.
There are more negatives to positives unfortunately. Since it is winter while writing this i will start with that when there is a snow storm and the plows do come through they make a path in the parking lot but they bury the car in to the parking spots. Which is a huge problem.
The other issues are things like The building needs to cleaned more and some of the outlets do not work.
The other issue is DO NOT USE THE ONLINE PORTAL.
So so so so many problems with that.
Here is a portion of the email that Renee Rockefeller, the Property Manager, had me send to "the Company" when I requested to be let out of my lease. If I had to do it all over again, I would have rather slept on a friend's couch for a month and found a better apartment than have moved in to Hudson Pointe. I ended up moving out when another resident found feces in the laundry units while washing our clothes. Yes, someone was washing laundry soiled with human excrement and leaving the remains in the machines. This wasn't a one time incident, as you will read below, this happened on several occasions even after management was alerted. That discovery came after this email...
"After speaking with Renee, I was urged to send an email expressing these discussion points for management review.
My primary topic today was inquiring about lease termination options for my unit. Since moving in, I have observed several behaviors that concern me. The first is the recreational use of marijuana throughout the building. The smell of marijuana smoke is most prevalent in the stairwells but can also be detected at (just about) any given time entering or exiting the apartment building. At first I was able to dismiss the smell as perhaps a one-time incident. But over time it has been hard to dodge the, “Dad, what's that funny smell?” question from my children when they come to visit me.
I have also expressed concerns of the general security of the apartment complex. The exterior door on near the concrete staircase is frequently unlocked. I have called to have maintenance lock the door, someone must be using a hex key to unlock the door allowing anyone to enter the property at any time. The exterior door behind the gym is frequently propped open with a rock used by smokers. The door on the first floor by the laundry facility is often propped open with one of the planter blocks for hours at a time over the weekends. Again, I feel like I have to lock my door at all times, even when I’m going down to check the mail or change my clothes over in the laundry room.
Mail delivery. I no longer have packages sent to my home address, period. I have them sent to my work after a birthday gift sent from my father in Arizona was opened, rifled through, and left (with the birthday card) at my door on a Sunday afternoon. This was not done by the postal carrier. The box was clearly cut open by an individual determined to explore the contents inside. When they discovered a homemade card and coffee mug, they left the box, unwrapped, at my door. On a second occasion a surprise gift sent by my brother never arrived after I received confirmation that it had been delivered to the apartment building.
Cleanliness. Simply put, I question if there is a cleaning service for the apartment building. After reporting a bat flying in my apartment in February, I was instructed that if I called a pest company I would be billed. The maintenance staff came, found no bats, and were ready to right off the issue. I insisted that the continue to examine the walls and roof for openings. After speaking with other residents I was told they also had issues with mice in their unit. I discovered mice droppings in the kitchen, under the sink near the plumbing and around our stove when we moved out of the unit. The elevator has stains and smears, the carpets inside the building are stained beyond belief, the stairwells are often littered with cigarette butts, garbage bags from residents, and mud."
"After speaking with Renee, I was urged to send an email expressing these discussion points for management review.
My primary topic today was inquiring about lease termination options for my unit. Since moving in, I have observed several behaviors that concern me. The first is the recreational use of marijuana throughout the building. The smell of marijuana smoke is most prevalent in the stairwells but can also be detected at (just about) any given time entering or exiting the apartment building. At first I was able to dismiss the smell as perhaps a one-time incident. But over time it has been hard to dodge the, “Dad, what's that funny smell?” question from my children when they come to visit me.
I have also expressed concerns of the general security of the apartment complex. The exterior door on near the concrete staircase is frequently unlocked. I have called to have maintenance lock the door, someone must be using a hex key to unlock the door allowing anyone to enter the property at any time. The exterior door behind the gym is frequently propped open with a rock used by smokers. The door on the first floor by the laundry facility is often propped open with one of the planter blocks for hours at a time over the weekends. Again, I feel like I have to lock my door at all times, even when I’m going down to check the mail or change my clothes over in the laundry room.
Mail delivery. I no longer have packages sent to my home address, period. I have them sent to my work after a birthday gift sent from my father in Arizona was opened, rifled through, and left (with the birthday card) at my door on a Sunday afternoon. This was not done by the postal carrier. The box was clearly cut open by an individual determined to explore the contents inside. When they discovered a homemade card and coffee mug, they left the box, unwrapped, at my door. On a second occasion a surprise gift sent by my brother never arrived after I received confirmation that it had been delivered to the apartment building.
Cleanliness. Simply put, I question if there is a cleaning service for the apartment building. After reporting a bat flying in my apartment in February, I was instructed that if I called a pest company I would be billed. The maintenance staff came, found no bats, and were ready to right off the issue. I insisted that the continue to examine the walls and roof for openings. After speaking with other residents I was told they also had issues with mice in their unit. I discovered mice droppings in the kitchen, under the sink near the plumbing and around our stove when we moved out of the unit. The elevator has stains and smears, the carpets inside the building are stained beyond belief, the stairwells are often littered with cigarette butts, garbage bags from residents, and mud."
Generally speaking the management has been very helpful as we have had a few personal and financial issues over the years. They have helped immensely by signing papers and are still more than understanding about rent being paid in part by another party. The maintenance guys are very courteous and respectful. The price is reasonable by comparison to anything else in this area.
About 2 1/2 years ago my refrigerator died on a weekend. The on-call maintenance was pretty embarrassed to bring me the only fridge he could find; quite old/beat up. He apologized profusely and said I could get a better one during the week. I still have the old fridge. Management has been notified.
I see empty apartments getting new flooring. When we moved here the carpet was pretty rough but I had a cat and a young child so I let it go. It's been 8 years. I guess I thought at some point we'd be offered the option of moving into an updated apartment. The one across the hall was available twice.
Other issues here include outlets (receptacles) that don't work and the toilet wax ring was replaced so no leaks or rocking there anymore BUT the linoleum is stained and looks awful.
Overall, if this is what you can afford it is a decent bargain. I plan to move as soon as I can afford something else.
About 2 1/2 years ago my refrigerator died on a weekend. The on-call maintenance was pretty embarrassed to bring me the only fridge he could find; quite old/beat up. He apologized profusely and said I could get a better one during the week. I still have the old fridge. Management has been notified.
I see empty apartments getting new flooring. When we moved here the carpet was pretty rough but I had a cat and a young child so I let it go. It's been 8 years. I guess I thought at some point we'd be offered the option of moving into an updated apartment. The one across the hall was available twice.
Other issues here include outlets (receptacles) that don't work and the toilet wax ring was replaced so no leaks or rocking there anymore BUT the linoleum is stained and looks awful.
Overall, if this is what you can afford it is a decent bargain. I plan to move as soon as I can afford something else.
