Hartsland Clinic

Desk staff don't know what they're doing. They put down my emergency contact number as my personal number, my old postal code (don't know how they even got this), and my current address was terribly misspelled even through I printed it nicely for them. Doctor doesn't listen or follow-up on my answers after asking questions, almost like it didn't matter what my answer was anyways.

No one was waiting in the clinic, and I can see why.

Don't go here!

Dr. Isaac Salib - never have I ever met ANY doctor that doesn’t let me finish talking about my health issues before urging me to leave. His excuse was that he didn’t hear me… and told me “ok fine sit down then”

I don't agree white the reception adjustment I went on here 10 minutes before the starting clinic time and I will waiting more then half and hour after I Aşk for her that one lady she told me you can more like 40 minutes or 50 minutes , may be that punjabi lady doesn't know about how to adjusted patients one time ...🙏 please don't hire this thing lady on your reception of Dr....
That is not good for your clinic review....

Time mentioned is 2 pm on Saturdays , but I walked in at 1:15 , receptionist did not alow us as she said we have one patient with dr and other 2 are sitting so Dr don’t want to see more today … if you can’t take patient at least change the timing on web site …

I hope you see this review before signing up with Dr. Yazid or coming to this clinic.
She is one of the worst family doctors I have encountered in the past 10 years of my continued need to see doctors.
All she cares about is money and she makes you go see her for a prescription refill! Literally never happened to me!
She told me to do a blood test after two months of taking my pill and gave me exactly prescription for 2 months. When I asked for refill through my pharmacy, she does not refill and says I have to go see her. So I have to go see her before my blood test AND after my blood test because she can not do math and she is greedy!
I am sorry for anyone who is her patient.
The staff are also very irresponsible and on my first visit I asked for forms, and I also waited for one hour to see the doctor because they forgot to put in their system I am there for my appointment!
Also, they tell you they will call you back and they don't. This clinic is not going to care for you at all!

Negligent, unprofessional, and disorganized. My friend has been tested for a serious health issue (twice) and this clinic never contacted them to inform them of their condition. Seeing as this clinic failed to do their duty and responsibility of contacting the patient, my friend has now gone many critical months without treatment as she was never made aware she had any issues. This is a terrifying fact and I truly hope people seek medical help elsewhere.

After months and months of giving the benefit of a doubt that their disorganization is just the effects of a doctor shortage, I found out the reason my pharmacy’s requests for prescription refills were going unanswered, my doctor always seemed to be “out of office” during my appointments, and all the referrals he said he made never were documented is because HE DOESNT EVEN WORK THERE ANYMORE. When I confronted the receptionist and asked who my family doctor is then the reception just said “you don’t have one. We’re hoping to hire a new one soon though”. I asked how and when his patients were notified because I couldn’t find anything in my email and she said “only some were notified”. Help me out here, this seems wildly inappropriate to me but make your own judgement. But also, if you think this is your family doctor, do yourself a favour and double check that your doctor feels the same way.