AMC Streets of Woodfield 20

Have had decent experiences going to the actual movies here. Unfortunately if you have to use the restrooms... bring your own napkins or tissues. The last 3 times I've been there (especially on the 2nd floor) no toilet paper and absolutely disgusting! Like you're lucky if they're cleaned on a weekly basis! I've used better port-a-potties! Want to puke just thinking about it!

Would give it zero stars if it was possible. This was the dirtiest theatre I have ever visited and had to take another shower and burn the clothes because I entered this place. The floors were sticky and each every seat had gum, stains from drinks and lord knows whatever else on there. The seats had ZERO leg room, a 5 foot person could barely squeeze in and knees be touching the seats in front. The seats were broken and literally shaking and arm rests were all broken too. I refuse to sit in a place this disgusting for free, let alone a place I paid my hard earned money. Thank you for ruining a nice Saturday night out AMC!!!
Went back right away to return the drink/popcorn and the tickets, the nice lady at the front desk apologized and told me that all AMC theatres have seats that are NOT compatible with IMAX.

Oh and another thing, do NOT pay with apple pay at AMC, you cannot get money back and instead get a gift card. I am not sure what I am going to do with the gift card, I would not even give it to my worst enemy and have them suffer through this embarrassment of a place.

My wife and I saw an ad for UFC 304 to be playing at an AMC theater. I thought it would be nice to watch it on a big screen so I bought tickets. The fights were supposed to start at 9 PM so we ordered food online to be ready at 8:50. AMC Woodfield was the only one that was showing it, so me and my wife drove about 25 minutes to the theater. The The food was ready on time, but it wasn’t in the mobile pick up order area. I had to go to the counter and ask for it. We walked in the theater at 8:55 PM and screen is off. 9 o’clock comes and the screen is still off. About 9:15 people start going downstairs to ask for a refund. A worker comes in the theater at 9:25 and says the screen will be on in five minutes. We’re having technical difficulties just be patient. They come back in at 9:50 and say at the screen is not coming on, go downstairs for a refund. When we went to get the refund, we were told they could not refund our money because we paid with Apple Pay. They ended up giving us a gift card for the amount we paid for the tickets. Basically, we spent 50 minutes between the drive going and coming, an hour looking at a blank screen and ate overpriced food while looking at the blank screen. I’ve been going to movie theaters for 35 years, and this is the first time that the screen would not turn on.

Theater is two levels. Ticketing and concessions at ground level. When you first get to the upper level, it's a very open lobby space that feels like more should be happening at it, but it just had the big movie standees. Saw there were bathrooms on ground level behind the escalators and on upper level near the escalators as well. Upper level theaters are down a long hallway. Seats were clean, the common red AMC leather reclining chairs. Something different from our usual theater was they had cup holders in the middle arm rest instead of just the outer ones. General theater seemed clean and temperature was comfortable.

A big venue. Comfortable seats and nice screens and audio. Good selection of fountain drinks and treats too.

Review is for their IMAX theater.
All the seats are NOT their usual recliners but are fabric-covered chairs (beware chocolate blobs) that rock back about 3". Also, they are not roomy at all (side-to-side, or knee-to-chairback in front of you for people stepping over you) and they have very awkward arm-rests. The sound is phenomenal 🙌. The screen doesn't seem as big as the one on Navy pier. But the worst part?... The Imax theater is the LAST theater in this facility and seems 2 football fields away from bathrooms. If you're seeing a 3 hour epic movie, don't drink pop beforehand/during, or you'll miss 10 minutes of the flick.... so stars removed for ridiculous bathroom placement and uncomfortable seats. Stars added for sound and selection of movies.

The folks that works here are so good at helping us to check in, use our coupons to redeem our tickets, friendly and efficient.

The sound system and seats are super comfortable, hard to go back to old school stadium style seats. My bud wants these soft seats. However the lobbies and interior could use a makeover 🤗