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Reviews — 8
Steak was not best, has good wine options.
Ravioli and pasta were very well with reasonable prices.
Asked for packing remaining meals, see attached photo, that is not professional 👎
Ravioli and pasta were very well with reasonable prices.
Asked for packing remaining meals, see attached photo, that is not professional 👎
AVOID THIS HORRIBLE ESTABLISHMENT if you care about your health, food allergies, civility, and professionalism!!!
The waiters and kitchen staff very nearly landed my son in the hospital by disregarding our multiple inquiries prior to ordering about dishes containing gluten (my son is Celiac) - and then they had the audacity to accuse me and my husband of over-reacting!
They quite literally pointed their fingers in our faces, laughed at us about exaggerating our son's intolerance/allergy, and threatened to call the police when we tried to leave!
I actually wish the police had been nearby to witness firsthand the UNPROFESSIONAL, RUDE, and DANGEROUS operations of this rotten place.
Bistro Bottega and their AMATEUR and RUDE STAFF deserves a formal citation for operating as a PUBLIC HEALTH HAZARD!!!
EAT ELSEWHERE.
NEGATIVE 1,000,000 stars for food, service, atmosphere.
UPDATE:
In response to the owner's remarks...
1) It is your responsibility operating in the food and beverage industry to adequately train all staff members in matters of food allergies.
2) There are "mistakes" and then there are "inexcusable mistakes". Errors in communication to customers about the composition of your dishes, after multiple preemptive inquiries to two waiters, does not qualify as a simple "mistake." Especially when a child's health is involved.
3) Neither you nor your waiters actually apologized to us, for the record. And it is certainly not our job to apologize to you under such circumstances.
4) You, the owner, were not present in the front of restaurant to witness how your waiters actually behaved and treated our family. They, in fact, were quite rude, mocked our concern as parents, pointed their fingers in our faces, and physically blocked our attempt to exit when we decided it was pointless to reason with such individuals. I suggest you consider hiring individuals with more professionalism and better people skills.
5) To be very clear, we did not consume ANY of the food we initially ordered (aside from my son's first bite of his burger containing gluten). We left everything untouched on the table. We did not trust your kitchen or staff after this "mistake" and insulting treatment to stay for a "replacement" meal.
The waiters and kitchen staff very nearly landed my son in the hospital by disregarding our multiple inquiries prior to ordering about dishes containing gluten (my son is Celiac) - and then they had the audacity to accuse me and my husband of over-reacting!
They quite literally pointed their fingers in our faces, laughed at us about exaggerating our son's intolerance/allergy, and threatened to call the police when we tried to leave!
I actually wish the police had been nearby to witness firsthand the UNPROFESSIONAL, RUDE, and DANGEROUS operations of this rotten place.
Bistro Bottega and their AMATEUR and RUDE STAFF deserves a formal citation for operating as a PUBLIC HEALTH HAZARD!!!
EAT ELSEWHERE.
NEGATIVE 1,000,000 stars for food, service, atmosphere.
UPDATE:
In response to the owner's remarks...
1) It is your responsibility operating in the food and beverage industry to adequately train all staff members in matters of food allergies.
2) There are "mistakes" and then there are "inexcusable mistakes". Errors in communication to customers about the composition of your dishes, after multiple preemptive inquiries to two waiters, does not qualify as a simple "mistake." Especially when a child's health is involved.
3) Neither you nor your waiters actually apologized to us, for the record. And it is certainly not our job to apologize to you under such circumstances.
4) You, the owner, were not present in the front of restaurant to witness how your waiters actually behaved and treated our family. They, in fact, were quite rude, mocked our concern as parents, pointed their fingers in our faces, and physically blocked our attempt to exit when we decided it was pointless to reason with such individuals. I suggest you consider hiring individuals with more professionalism and better people skills.
5) To be very clear, we did not consume ANY of the food we initially ordered (aside from my son's first bite of his burger containing gluten). We left everything untouched on the table. We did not trust your kitchen or staff after this "mistake" and insulting treatment to stay for a "replacement" meal.
Simply delicious and very nice staff. Thank you for the warming atmosphere. We will come back for sure.
Solid mid-high end French style restaurant. On the tasting menu some of the dishes were excellent (smoked trout) others rather ordinary (desert). Good service and an excellent location.
The place is nice and prices a bit steep. The view and location are great. The music is (too) loud and doesn't fit the atmosphere at all. Drums, base and hardly anything else.
This place is a tourist scam. We both ordered mussels (25€ each) and in both cases, half the shells were empty. (And no, they weren’t at the bottom of the pot).
When we pointed it out to the waiter, he kept his head down and said ‘that would surprise me’ and quickly walked off. He spent the rest of our time there doing his best to avoid us.
The only explanation is that they’re supplementing their pots with empty mussel shells. Pretty clever scam really.
Also, they’ll offer you a bottle of water to supplement your drinks and then charge you 9€ for it.
Stay well away.
When we pointed it out to the waiter, he kept his head down and said ‘that would surprise me’ and quickly walked off. He spent the rest of our time there doing his best to avoid us.
The only explanation is that they’re supplementing their pots with empty mussel shells. Pretty clever scam really.
Also, they’ll offer you a bottle of water to supplement your drinks and then charge you 9€ for it.
Stay well away.
How sad! The menu looked great but there was only one waiter for the entire evening for over 50 guests. We got asked what we wanted for drinks exactly once all evening. He was in such a hurry all the time that he neither couldn't find time to ask for nor could be asked for anything. The starters were partly great (crevette croquettes, ~14€, convenience food pre-fried but that's totally ok for me) but partly consisted merely of dry old bread without any spread or dip. The very fancy charolais beef burger patty of the main dish (~25) was just awfully dry and entirely overcooked. What a shame and waste of ressources! The fries were way too oily, wobbly and simply had no taste... Most McDonald's menus can do better than this! Maybe they just had a bad day but for a 90€ dinner for two it just wasn't good enough...not even nearly. However, I really feel sorry for this negative review but sometimes the truth just needs to be told. It must feel terrible to claim high quality cuisine and then realise you simply cannot meet the expectations.
