Tim Hortons

My wife and kids are permanent fans of Tim Hortons. Honestly it was a great breakfast sandwich.

I go to this drive thru often as I have a small business and this is enroute... today my partner and I ordered our morning coffee on our way to Hamilton. I ordered med 1 cream coffee, hers was a med reg coffee.
After about 20-25 minutes of driving I took my first sip. I kinda crunched on something and assumed it was a coffee grind. Ate a few more minutes I took a sip again. Only to feel something on my tongue and I spit it out while driving! GLASS! Really Tim's?I was mortified! What if I swallowed this? I can't belive it. I tried calling there a few times with no answer. 😒 .... I am a Tim Hortons fan. After today not so much. Now I will have anxiety drinking take out coffee. I took a photo when I pulled over in Hamilton dumped the coffee to see if there was anything else in there. No big chunks anyways. The attention to detail is lacking. I well be taking this further that's for sure. Be warned to watch what you are drinking.

I would add photos but it won't let me.

Today I went thru the drive thru, ordered a everything croissant with both sausage and bacon and donuts and muffins and cookies
Did not get my breakfast sandwich I ordered!! When I called the clerk told me she gave me the right sandwich, I got a ordinary breakfast sandwich on an English muffin !! She insisted I’m wrong I need to come back to prove it!! Now I have no breakfast , I have am working and cannot go back till after 10 am.

east Indian dude at the drive thru said FINALLY once I was dun placing an order for my family go figure it out guys, I understand the order was big but that's how Tim Horton's make money to pay your salaries

Nobody checks the mobile orders in this tims. No matter how far you order it in advance, they will only notice that there is a mobile order when you remind or ask them about it which is very frustrating if you are in a rush. They also clean their coffee/ice capp maker in the middle of the day that will make you wait another 20 mins to get your order, then you get a very watery Ice capp after all the wait. Very dissapointing.

This is by far the least consistent Tim Hortons I’ve experienced. 5 out of the past 7 times I’ve gone through drive through here, they completely mess up my order. One time it was a sausage breakfast sandwich that came without sausage, next it was a bagel I ordered double toasted with butter that came out hardly heated with the tiniest bit of butter, I’ve paid to add cheese or a hash brown and just not received it. Today I received an order that just wasn’t anywhere near correct and had to drive back after getting to the office to request it be fixed. Despite this being the closest location to me, I can’t recommend it at all and will be avoiding it in the future.

Nice little Tim hortons. Good friendly staff. Did an online app order for pickup.