Sterndale Surgery NHS GP Practice

Walked in yesterday morning with a skin problem. Was told I'd be texted re an appntmnt soon ... actually a few minutes, with an appntmnt time one hour after I walked in. A doctor examined me and immediately ordered the requisite meds, cream, etc. Better and speedier treatment than I'd get privately. A 100% recommendable NHS GP surgery.

I was listened to with respect and referred for blood tests and MSK. The results of the blood test were accessible and Dr Vigars responded promptly with a referral to rheumatology.and an appointment with MSK was set up for 14.8.2024.

This is a great GP service. I’ve been attending since I was born! Good knowledge and very helpful (esp Dr Vigars). PATCH’s gets responded to very quickly.

Absolutely rude, receptionist and completely dismissive of all patients and healthcare providers/professional regardless the situation involving the patient and should not have a job working patients especially over the phone. Only worked with this surgery for a short amount of time and only heard bad experiences with the receptionist from other patients and healthcare providers.

I've been a patient of Sterndale Surgery for 15 years and always pleased with service provided. The team are very welcoming and patient focused and especially Joy who's gentle touch and pleasant manner have overcome my fear of injections.

All doctors in Sterndale Surgery it’s very nice and professional, including reception staff. I’m long time in this surgery and I never had any problems. Thank You very much for all your help last 18 years. Miss: Bozana Raca.

Joy has done a few of my children’s injections & made them feel very comfortable. I also had an appointment with her today in which she also made me feel very comfortable. She is very chatty and lovely to speak to. Thanks Joy!