Local Guides World
Chain retailer offering brand-name electronics & print services, plus office supplies & furniture.
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Reviews — 8
Wonderful staff very helpful. They cannot help you. They find someone who can. Just say “I don’t know”. But they don’t take a guess at it. Courtesy, pleasantness and integrity and experience rate highly with this particular store
The people are friendly and helpful. I have never had any problems or issues at this store.
The marketing department with self serve print, copy, fax is great; as a senior person sometimes i need help with the print feature. The staff is always willing to help. it’s nice to go to a store where employees treat customers with respect. Thank you!!
All in all the associates when available are excellent as well as the cashiers. Could be a little less expensive and more sales would be appreciated.
I visited the store last night and received the best customer service from Kelly and another gentleman. I called the store to explain my need, and Kelly answered. He encouraged me to bring in my notebook, and he would look at it. I then visited the store, which was fairly busy, and saw two gentlemen working. They were so pleasant! Kelly looked at my notebook, gave me suggestions, and fixed it within minutes! He was friendly, professional, and knowledgeable, and he was the best Staples employee I have encountered! If he isn't already, this guy should be a trainer or in a leadership position! Also, another guy was there, and I didn't catch his name, but he was very friendly and helpful. They were working their butts off and were still very friendly!
Every time I go to a Staples I'm disappointed. Today I went to print one document. All for copiers had broken USB readers. I know this because four times I had to put in a credit card and pre-authorize the payment, only then to discover that the USB drive was broken and do it over again until there were no more copiers to try.
The sales associate looked in the back of the store to find the one and only Apple Watch charger. It was my lucky day, he said. They sell out all the time.
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