Gap Factory

On August 17 around 7:40 at night me and my son and my mother were in the gap in the Tannersville PA. We had a couple of items on my stroller to purchase. We were in line. My son was communicating with other customers doing clap hands , everyone was saying how cute he is. An employee Then comes up to me and she says Can I get my son to be quiet? Mind you, my son Just turned Won the other day , I said probably not because he is a baby. And I didn’t see anything he was doing wrong. She then told me that my son was becoming a nuisance. Wtoue Well, we’re online and I’m sorry you feel that way but there’s only two customers in front of me them he’s only doing clap hands. I don’t see what’s wrong. She then told me if I can’t control my kid I’ll be asked to leave. I said I’m online and she said like I said you’ll be asked to leave so I said you know what I don’t even want these items anymore. I’m literally gonna put them down so I put them down and she literally tried escort and me and my son and his grandmother out of the Gaby gap store without even buying our stuff or anything of that store because my son was that much of a nuisance to the store. . I will never return here and they have a lot of racism going on not really sure what’s going on in the store. But I won’t be returning, especially with the racism like this because obviously that’s what it was about. There was literally two other customers in front of us with babies doing the same exact thing and nothing was said to them. B

Chelsea is so sweet and super helpful!!

The gap has the worst sized clothing for adult women I have ever seen. For being in the same family as old navy, you would think a 2X or even an XL, or XXL would be the same between the two stores, however they are VASTLY different. It's a shame the gap has such terrible sizing compared to old navy. This store itself is ok, but I always go in expecting to find something that fits me the same way things do in Old Navy and I always end up leaving disappointed. It also has alot less clothing than old navy does downstairs, but the stores feel like they are the exact same size. It's always the same bland colors and materials also.

Very nice and helpful. They do carry petite and average sizes up to a size 18 for females. I don't know about sizes for males.

Ridiculously long check out line. There was only one cashier while other employees were doing non essential things like collecting hangers and refolding clothes. I had to leave and didn't buy what I wanted because I didn't have an extra half hour to stand in line. Very inconsiderate of the store manager.

Staff is very inhospitable and just project a sorrowful environment. Had a GapCash and was told without a Gap credit card it won't work. Made no sense, the manager was unwilling to accommodate, I was on the phone with Gap CS who said you do not need a Gap credit card to use the GapCash...oh well ill-trained managers and staff.

It's like every other gap outlet, and I don't mean that as a bad thing. They do have some good deals. If you really spend the time you can find good stuff on clearance too but it doesn't usually stay organized. Friendly employees.