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Reviews — 8
Clean facility, helpful staff and warm greetings, great attention by doctors. Kudos to Mohammed; listened, fixed my problem, has some humour as well good place
Giving two stars because this is my first time here and right off the bat people aren’t there to talk to you. You gotta take a number and wait to be called. As I’m waiting there’s about 5-6 other people here who all have appointments and have been waiting for an hour or close to with no help. I came in for a walk in and got taken back to a room within half an hour. This seems unfair to those who have appointments and bigger needs than myself. Unfair and plain rude. As well as they called number 12 before calling any number before 12 as I was 10 and another lady got called back before I did. Came here as a last resort as I couldn’t get to my family doctor and as I got taken care of pretty quick as a walk in, it’s unfair to those who had to wait for PRE SCHEDULED APPOINTMENTS!
Horrible experience waited 3 hours and people who had an appointment while I was a walk in waited even longer, I had my medical card and was charged 45 dollars into it being "invalid" and the "doctor" assessed nothing about my split open hand and incorrectly wrapped it making it hurt more. I WILL BE REPORTING THIS CLINIC TO PATIENT RELATIONS AS THIS IS UNACCEPTABLE SERVICE.
This place has amazing professional staff! Which is hard to find the past 5 years. My wait time was less than 10 mins, everywhere else quoted me a 4 hr wait time or they were not accepting anymore walk-ins. The Dr was kind, professional and had a sense of humor. It was the best medical experience I've had in over 4 years. This will be the only place I go to going forward.
Awesome clinic. I've lived in 5 provinces over the years and as a result seen doctors all over Canada, of varying levels of quality, and Dr Kumpula is the first name that comes to mind when I think of the best doctors I've ever seen. He listens, adds very valuable and reassuring input, and doesn't automatically dismiss your self assessment the way many other doctors are prone to do. He's helped me solve issues that I had previously believed were lifelong and impossible to fix. He's just the best. I couldn't be more grateful for his care.
Wow! I revisited this clinic and saw Dr Joe Kumpula. He is awesome. He listens, he's efficient and I can't say enough about him. I'm thrilled to have finally found someone like him. The clinic staff as well were amazing and so accommodating. Well done! I'll be a regular now.
Dr. Kampula at Westgrove medicentre has been my family dr for a decade now. He is an amazing physician who listens, does not rush me out of the room and always tries to find the root cause. The staff there are kind, patient and always happy to help. I have been going for over ten years now and highly recommend.
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